A leading IT services provider in Madrid seeks a Service Desk Agent to provide high-quality technical assistance. The ideal candidate will have vocational training in IT, strong Spanish and English skills, and 1–3 years of experience in Service Desk roles. This position offers a permanent contract and promotes teamwork within a supportive culture. Candidates should have a proactive mindset and a customer service orientation. The role operates in rotating shifts in an on-site environment.
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