We’re hiring: Sales Operations Specialist (Sales Back Office)At KARIBOU, we are growing fast and leading the way in sustainable packaging solutions. We design and distribute 100% plant-based, plastic-free single-use packaging, helping businesses reduce their environmental footprint.Our mission is to drive the transition toward more responsible and sustainable consumption. To support our continued growth, we are looking for a Sales Operations Specialist to join our Commercial team.Your RoleAs a Sales Operations Specialist, you will play a key role in supporting the Sales Team by ensuring accurate and efficient order management, while contributing to an excellent customer experience across all commercial interactions.What You’ll Do✔ Support Sales Management in achieving departamental objectives✔ Manage and process customer orders in ERP Navision, ensuring accuracy and proper follow-up✔ Coordinate with customers, sales representatives, agents, and internal departments✔ Handle customer inquiries, claims, and incidents in a professional and timely manner✔ Monitor shipments and deliveries to ensure correct execution✔ Prepare and send product samples to clients and prospects✔ Support invoicing and administrative processes✔ Contribute to continuous improvement initiativesWhat We’re Looking ForDegree in International Trade, Business Administration, or related fieldMinimum of 2 years’ experience in Sales Back Office or Sales Administration rolesFull professional proficiency in English (French or other languages are a plus)Strong skills in ERP systems (Navision preferred) and advanced ExcelKnowledge of Power BI is a plusWillingness to travel occasionallyOrganized, proactive, and results-oriented mindsetWhat We Offer✨ Permanent position in a fast-growing, purpose-driven company✨ Professional development and career growth✨ A dynamic, inclusive, and sustainability-focused work environment✨ Competitive salary based on experience and profile