**About the Market Area**:
The newly formed **Europe, Middle East, and Africa Market Area (EMEA)** is a dynamic hub of innovation, technology, and collaboration. With over **10,000 professionals** and a strong regional presence, EMEA drives digital transformation, connectivity, and business momentum. Its scale, diversity, and strategic importance create an exciting landscape of challenges and opportunities, fostering innovation across the region.
**Our Vision**:
5G connectivity is set to revolutionize digital transformation, enabling public services, organizations, and enterprises to optimize their operations and services. As pioneers in 5G technology, our **Mission Critical Networks (MCN) organization** is dedicated to achieving market leadership and sustained growth across key segments.
**About the Role**:
We are seeking a dynamic **Key Account Manager (KAM) for Mission Critical Networks** to join our **Customer Unit Iberia team**. Reporting directly to the Head of Mission Critical Networks in EMEA, you will play a crucial role in identifying and capitalizing on market opportunities, while establishing market leadership across the key verticals of Public Safety, Railways, Utilities, and Defense in the Customer Unit Iberia.
**Key Responsibilities**:
- Position Ericsson as a thought and technology leader, grow our business and build strong customer relations.
- Generate profitability sales and develop long term business in the area of Mission Critical Networks.
- Together with the EMEA MCN Business Development expert team identify and secure short-mid-long term business opportunities for profitable growth.
- Create and improve customer relationships.
- Lead with integrity the KAM team to delight Mission Critical Networks customers and offer best in class solutions.
- Drive negotiation in both private and public procurement scenarios.
- Market Leadership: Identify and leverage market opportunities to establish and strengthen our leadership position within the targeted verticals.
- Strategic Sales Management: Drive orders booked, net sales, profitability, and cash flow, including effective management of working capital.
- Customer Insight: Develop a deep understanding of existing and potential customers' businesses, operations, and objectives to tailor solutions that meet their needs.
- Sales Coordination: Lead and orchestrate sales engagements across the Iberia geography, ensuring a unified and coordinated approach with the EMEA MCN Business Development expert team.
- Collaboration: Foster strong collaboration with cross-functional teams to ensure seamless execution of business strategies and customer satisfaction.
**Qualifications and Skills**:
- Proven experience in key account management within the ICT industry, with a focus on Mission Critical Networks.
- Strong understanding of Public Safety, Railways, Utilities, and Defense sectors and their unique communication needs.
- Exceptional ability to build and maintain strategic customer relationships.
- Expertise in consultative selling and commercial acumen.
- Demonstrated success in driving sales performance and achieving profitability targets.
- Excellent strategic thinking, negotiation, and problem-solving skills.
- Ability to work effectively across diverse geographies and cultural contexts.
- Strong leadership and communication skills, with a commitment to collaboration and teamwork.
- Fluent in English and Spanish
- A bachelor’s degree or higher in Engineering, Business Administration or related discipline.
- At least 10 years of successful and proven experience selling within the vertical sector such as Public Safety, Railways, Utilities, and Defense
**Why join Ericsson?**
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
**What happens once you apply?**
Click Here to find all you need to know about what our typical hiring process looks like.
**Primary country and city**: Spain (ES) || Madrid
**Req ID**: 766235