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Itsm change manager

Asque
Lognext
Publicada el 1 abril
Descripción

At Lognext we have been accompanying companies and teams for more than 18 years to identify and implement the technology necessary to advance, making their challenges and objectives our own and getting closer to their reality. Therefore, being a NEXTER means that your career and talent become meaningful to you and those around you, allowing you to build what matters most to you and reach your next level.

We are looking for an IT Change Manager to join our team for a multinational leader in the financial sector.

Key Responsibilities:

- Analyze Change requests ensuring compliance with Change Management standards and procedures

- Assess risk, impact, and validate Change classifications and implementation plans

- Coordinate resolution of Change-related issues such as scheduling conflicts and compliance gaps

- Coordinate Major IT Production Operations, including Freeze calendar management and communication flow.

- Facilitate communication between IT teams regarding incidents, support, and scheduling

- Chair weekly Change Control Board (CAB) meetings and global coordination calls (CCB), supporting and advising senior IT management

- Maintain and improve Change Management procedures and documentation

- Manage and communicate the Change schedule at local and global levels

- Ensure proper communication and follow-up on failed changes and software releases

Skills:

- Strong experience in IT Change Management within large-scale environments.

- Knowledge of Change / Release Management processes and best practices

- Understanding of Configuration Management and its role in IT processes

- ITIL Foundation certification or equivalent knowledge

- Solid understanding of risk, impact and quality processes.

- Ability to coordinate with distributed teams and senior stakeholders.

- Experience managing Major Changes and operational governance.

- Experience working with ServiceNow

- English level B2 or higher.

Job Conditions & Benefits:

- Permanent contract.

- Work Mode: Hybrid / flexible (4 days onsite in Madrid/month)

- Competitive salary.

- Remote work assistance.

- Professional Development: Access to an annual budget dedicated to advancing your skills through professional certifications.

Join our expert team, where creativity, commitment and the ability to bring new perspectives are essential to make a difference in a world full of opportunities.

Are you ready for your NEXT LEVEL?

In Lognext we are committed to equality between women and men and as proof of this we have a registered and published Lognext Equality Plan. We also believe that multiculturalism is a source of values, experiences and knowledge that add value to our projects, which is why we believe in diversity, and we are committed to it. We work every day to create environments where people are treated with respect and dignity no matter where they come from, we do not discriminate based on race, religion or beliefs, ethnicity, disability, age, nationality, marital status, sexual orientation, or gender.

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