Level: Junior-MidWork model: Full-time and hybrid.Location : Barcelona, Spain.Start Date : September 2025.bsport is looking for its future Account Manager for our Italian and Spanishmarkets .If you're excited about joining a fast-paced, mission-driven startup and want to shape the future of wellness tech, this opportunity is for you!
At bsport, we're revolutionizing the Wellness Industry with an all-in-one platform that combines boutique fitness and advanced technology. Our mission? To become the #1 tech partner for boutique studios.
Since our launch in 2019, we've experienced rapid growth:
- We’ve built a community of 7+ million users - A successful €30 million Series B - A general team of 190 employees We empower studio owners to focus on what truly matters: the human experience at the heart of their business. Our platform simplifies everything from bookings and payroll to marketing and operations.
About the role:
As an Account Manager, you'll cultivate strong, long-term relationships with customers, ensure their success by managing a portfolio of clients, and actively identify opportunities to enhance their experience and drive growth.
What will be your impact:
- Guide clients through a seamless onboarding experience, setting the foundation for lasting partnerships.
- Be the go-to contact for client needs, providing prompt and personalized support via chat, email, or phone.
- Advocate client feedback to drive product improvements, inspire new features, and uncover strategic growth opportunities.
- Collaborate closely with Marketing, Product, and Operations teams to refine processes and deliver an outstanding customer experience.
You would be great fit if you have:
- You have experience managing customer portfolios in the B2B SaaS environment.
- Have native level of Italian and fluency in Spanish and English.
- A proactive mindset focused on addressing client needs and exceeding expectations.
- Excellent communication skills and empathy, with proven experience in handling churn cases and driving client retention.
- Strong organizational skills with the ability to prioritize and manage multiple accounts efficiently.
What We Offer We believe great work comes from happy, supported people-that’s why we offer meaningful perks designed to promote balance, growth, and connection.
Attractive compensation packageCompetitive salary packages based on your experience and role.
Work-Life harmony Hybrid model with remote days to support balance and flexibility.
Work from anywhere Enjoy up to 15 days of remote work from abroad each year.
️ Private health insurance We offer fully-funded Alan private health coverage so you can focus on what matters most.
Exclusive fitness perks Stay active with a specially discounted DIR gym membership.
Diverse fun loving team Multicultural colleagues, after-work events, team-building & more.
Here’s what to expect in our hiring process:
- Discovery Call with Charlotte, Talent Acquisition (15-30min)
- Interview with Marcello our Team Leader (45-60')
- Interview with Taninnaour CSM Manager (30')
- Cultural interview with Kevin, the Head of CSM (30')
Please provide your CV in English.
We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work.
If you require accommodations during the application or interview process, please inform us.
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