About PU Prime
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PU Prime is a premier general trading broker offering a wide range of financial products, including forex, commodities, and indices, to both retail and institutional clients. We are dedicated to providing top-tier services, innovative technology, and seamless trading experiences to our clients worldwide.
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Todos los candidatos deben asegurarse de leer atentamente la siguiente descripción del puesto y la información antes de enviar su solicitud.
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About the Role
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We are seeking a Relationship Manager to drive client engagement, retention, and trading activity. This role focuses on managing new and existing clients, reactivating dormant accounts, and maximizing long-term client value.
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Key Responsibilities
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- Serve as the primary point of contact for existing clients
- Build and maintain strong client relationships to enhance loyalty and trading activity
- Analyze client behavior to identify opportunities for increased engagement, deposits, and trading volume
- Proactively re-engage inactive or dormant clients
- Keep clients informed of promotions, campaigns, and market updates
- Collaborate with Sales, Marketing, and internal teams on retention strategies
- Monitor client satisfaction and resolve issues in a timely manner
- Achieve KPIs related to retention, reactivation, and client activity
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Qualifications & Requirements
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- Bachelor’s degree in Business, Finance, Economics, or related field.
- 1–3 years of experience in Client Retention, Sales, or Account Management (Forex/industry preferred).
- Strong knowledge of financial markets and trading platforms (MetaTrader 4 / MetaTrader 5 preferred).
- Excellent communication and interpersonal skills; multilingual abilities (English, Chinese, German, etc.) are a plus.
- Ability to analyze client activity and develop effective engagement strategies.
- Results-driven, with proven ability to meet or exceed KPIs.
- Strong problem-solving and conflict resolution skills. xcskxlj
- Ability to work under pressure in a fast-paced environment.