Kimpton Aysla Mallorca
- Palma de Mallorca (Islas Baleares)- **Experiência**:No se requiere experiência
- **Salario**:Retribución sin especificar- ** Área - Puesto**:
**Hostelería, Turismo**
- Gobernanta
- **Categoría o nível**:Mandos Intermedios- ** Vacantes**:1
- **Inscritos**:0- ** Contrato**:Contrato fijo
- **Jornada**:Completa
Proceso de selección continuo.
**Funciones**:
What's the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Housekeeping Supervisor you'll help the Housekeeping Manager in supervising all aspects of housekeeping and laundry - and ensure high standards are maintained. Reports to the Assistant Housekeeping Manager. Your day-to-day
- Maintain proper inventory levels, managing cost per room for supplies (example: bed & bath linen reuse and laundry operation).
- Support in managing day-to-day staffing requirements, plan, assign work and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance.
- Check public areas, guest rooms/suites, equipment, linens are clean and in good repair advise team members of areas of improvements.
- Support in handling complaints and special requests and needs of the guests, VIPs and repeat visitors to achieve complete guest satisfaction.
- Ensure staff is properly trained and has the tools and equipment to carry out job duties
- Promote teamwork and quality service through daily communication and coordination with other department managers.
- May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods.
- Perform housekeeping duties necessary, including making beds as well as vacuuming and cleaning guest suites to ensure guest satisfaction.
**Requisitos**:
What we need from you
- Bachelor's degree in hospitality or related field.
- +2 years' housekeeping/laundry experience preferably in a hotel of similar size, including supervisory experience.
- Fluent in English and Spanish.
- Opera PMS knowledge will be highly valuable.
- Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service.
**Se ofrece**:
What to expect from us
- Competitive salary.
- Discounted international room rates.
- Employee recognition programmes.
- Training programmes and access to IHG's training tool.
- Meals whilst on duty