Overview Hey there! We're Fever, the world's leading tech platform for culture and live entertainment. Our mission is to democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing how people engage with live entertainment. Every month, our platform inspires over 300 million people in more than 55 countries to discover unforgettable experiences while empowering event creators with our data and technology to reach new audiences. Fever has partnered with major industry leaders and supports internationally award-winning experiences. We are building a team of bar-raisers who are eager to shape the future of entertainment.
We're now looking for Strategic Event Operations Managers to design and execute our most complex, high-impact events globally.
Role Overview We are building a new team of Strategic Event Operations Managers to lead the design and execution of our most complex and high-impact events globally. These are not standard events; they involve large partners, new formats, and operational challenges that often require building solutions from scratch. You will work from early-stage definition to final execution, owning the full operational strategy of each project. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and can build structure where none exists.
Responsibilities
End-to-End Ownership of Complex Events
Lead the operational strategy of large-scale, high-complexity events
Own projects from early planning stages through execution
Ensure delivery meets partner expectations and internal standards
Operational Strategy & Design (0→1); translate partner needs into scalable models
Design processes, workflows, and tools from scratch when needed
Define how the event should be run — not just how to execute it
Problem solving in ambiguous environments; break down complex problems into actionable plans
Anticipate operational risks and design mitigation strategies
Make decisions with incomplete information
Cross-functional leadership with Sales, Originals, Product, and local Operations teams
Align multiple stakeholders around a clear execution plan
Act as the main operational point of contact for key partners
Execution oversight to ensure designed solutions are effectively implemented
Support local teams in executing complex setups
Step in when needed to unblock critical issues
What Success Looks Like
Complex events are delivered without relying on existing playbooks
New operational models are designed, tested, and reused
Partners see Fever as a strategic operator, not just an executor
Ambiguity is reduced through clear structure and decision-making
Projects move forward without constant supervision or escalation
About You Experience
2–5 years of experience in:
Top-tier consulting (MBB or similar), OR
Strategy & Operations roles in high-growth companies
Proven experience solving complex, ambiguous problems
Experience leading projects end-to-end
Skills & Mindset
Structured problem solver: you break down complexity into clear actions
Builder mentality: you create solutions where none exist
High ownership: you operate independently with minimal guidance
Strategic + execution balance: you can design and implement
Strong stakeholder management: you influence without authority
Nice to Have
Experience in operational environments (logistics, marketplaces, large-scale ops)
Exposure to live events or large-scale physical operations
Analytical skills (Excel, SQL) are a plus
Languages
Fluent English required
What We Offer
Ownership of the most complex and strategic projects in the company
High visibility and direct exposure to senior leadership
The opportunity to build operations from scratch at global scale
A fast-paced environment with real autonomy and impact
Benefits & Perks
Attractive compensation package with base salary and potential for a significant bonus
Opportunity to have a real impact in a high-growth global category leader
40% discount on Fever events and experiences
Work in the heart of Madrid
Home office friendly
Day-one responsibility and opportunities for professional and personal growth
Great work environment with a young, international team
Health insurance and benefits including flexible remuneration with tax exemption
Gympass
English lessons
Option to receive part of salary in advance via Payflow
EEO and Privacy Fever is committed to creating an inclusive and diverse workspace. We encourage everyone to apply. If you require any accommodation during the selection process, contact our Talent team. For details on how Fever processes personal data, see Fever – Candidate Privacy Notice.
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