A Chloe stock controller is in charge of supporting the store manager and the assistant in the management of the stock to ensure flawless operations and commercial activities.
He/she is an ambassador of the maison, in charge of welcoming every guests into the Chloe family.
A Chloe stock controller is:
1. A stockroom and logistics leader
- ensures permanent accuracy of stock in store and organizes weekly/monthly cycle counts
- ensures efficient organization of stockroom and on-the-floor stocks and supervises impeccable state at any time of the day
- ensures good reception of deliveries from central warehouse and controls upon reception
- manages and follows up stock transfers between stores or stock sent for commercial activities (consignment, photo shoots, trunk shows, etc)
- organizes end of season returns
2. A team player
- participates in the morning team briefings and shares important operational information
- helps and follows up with stock requests from stylists whenever needed
- ensures proactive communication on daily deliveries and stock updates with the team
- shares inventory results, consignment issues and all other topics to finance team
- communicates with other stores on best practices and issues they may have encountered
- translates Chloe attitude of entreneurship, togetherness, excellence, creativity and positive impact
- is an active member of stockist and operations community: shares best practices, asks, provides support
3. An admin champion
- is responsible for the follow up and management of all shipping documents / vat documents
- supports the manager to formalize and update the operating procedures of the boutique (stocks, cash desk, security)
- provides administrative support to the team in booking courriers, deliveries, transfers
- provides operations support for the store regarding supplies order (clients drinks, cleaning products, PPE, packaging…)
- supports the manager to ensure perfect compliance with Richemont processes.
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