Overview
Process Engineer – Murcia (Spain) / On-site
Our Quality team is the guardian of excellence at Hero. We make sure every product that leaves our site is safe, compliant, and worthy of the trust consumers place in us. As part of our Supply organization, you’ll join a passionate group that works hand in hand with Manufacturing to push standards higher, eliminate waste, and strengthen our reputation for world-class quality.
Responsibilities
* Champion Quality Investigations: dive into daily quality incidents, lead complaint investigations and reporting, uncover root causes, and drive corrective and preventive actions that protect consumers and elevate standards.
* Strengthen Process Excellence: lead process validation activities, ensure corrective actions are robust and sustainable, and ensure changes strengthen product quality, production efficiency, and waste reduction.
* Raise the Bar on Manufacturing Controls: review and refine manufacturing quality controls to help production maintain stable, reliable, and high-precision operations.
* Advance Food Safety & Risk Prevention: support HACCP, TACCP, and VACCP activities, partnering with cross-functional teams to maintain strong risk management systems and secure site food defense readiness.
* Drive Data-Led Improvement: use manufacturing and quality data to identify patterns, anticipate risks, and propose targeted improvements for process and quality enhancements.
* Support Industrial Innovation: play an active role in industrial trials, ensuring trials are safe, compliant, and ready to scale into full production when successful.
* Strengthen Crisis Readiness: support crisis and incident management activities, helping the site respond effectively and safeguard product integrity.
* Reinforce Audit Excellence: contribute to internal and external audits, ensuring systems, documentation, and practices meet regulatory and certification standards.
* Champion Cross-Functional Collaboration: act as a liaison between Quality and Manufacturing to facilitate clear communication, alignment on priorities, and seamless teamwork across departments.
Who You Are
* Quality Trailblazer: Bachelor’s Degree in Food Technology, Chemical Engineering, Chemistry, or related fields with 6+ years of experience in Quality within Food, Pharmaceutical or Ingredients environments.
* Compliance & Standards Expert: strong command of GFSI standards (especially IFS) and experience managing non-conformities, risk assessments, and corrective actions.
* Food Safety Defender: hands-on experience with HACCP, TACCP, and VACCP methodologies and exposure to internal/external auditing and crisis/incident management.
* Analytical Communicator: strong problem-solving, interpersonal, and organizational skills. Skilled in MS Office, fluent in Spanish (or C2), and comfortable in English (B2).
* Process & Technology Pro: experience with thermal processes such as pasteurisation and sterilisation is a strong plus, while knowledge of FDA regulations and certifications—including Halal, Kosher, Bio and Eco—is considered an asset. Additionally, having completed Better Process Control School (BPCS) training is highly valued.
* On-Site Collaborator: adaptable, hands-on, and ready to work in a dynamic manufacturing environment.
Our Culture
* Create wow: We dare to do things differently, seek to always win with consumers and customers, and endeavor to be forever relevant and vital to our world. It’s about Curiosity, Innovation and Consumer/Customer Focus.
* Everyone Hero: We work together in pursuit of our common mission and strategy, strengthening our local businesses by leveraging the power of the collective. It’s about Purpose, Performance and Teamwork.
* Nourish others: We treat everyone with honesty, care and respect and provide our people, customers and consumers with what they need to thrive. It’s about Honesty, Empowerment, Respect and Diversity.
* Take responsibility: We make good choices today to build a more sustainable business and environment fit for the needs of tomorrow. It’s about Sustainability, Ownership, Heritage and Quality.
What We Offer
* Your Growth & Wellbeing: Continuous learning and development opportunities; a collaborative and challenging multinational environment; ongoing feedback and a culture that encourages open communication; physiotherapist services to keep you feeling your best.
The Essentials
* Attractive Compensation & Benefits package.
* Strong values and a matrix organization where you can make a real difference.
* Great work environment and amazing people you\'ll be proud to work with.
How to Apply
Sound like you? Apply now by sending your CV to the indicated emails:
* samantha.crease@hero.es
* seleccion.rrhh@hero.es
Important: Only applications sent to the indicated emails or via LinkedIn will be considered. We do not accept applications through third parties or job scrapers.
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