AXA Partners' Operationnal Excellence team is made up of 4 pillars: process improvement, business performance and steering, workforce management and multi-channel, as well as the people dimension of change (AVP programs: mindset and behaviors, skills enhancement system, roles of managers and agents, etc.). The focus on the company's operational processes requires a holistic vision, including monitoring, measurement, platform organization, training, workforce management, employee mindset and behaviors... These 4 pillars are interconnected.
As Senior Operational Excellence Leader, your role is to provide internal consultancy services to help optimize the company's operations and help countries achieve these objectives.
You will be responsible for process improvement, operational efficiency and cost management. This may involve identifying and helping to implement solutions to reduce inefficiencies, optimize operational flows and maximize productivity through the development and deployment of specific projects. Consideration must be given to the end-to-end process in addition to the scope of Operations and the network.
**Your Profile**
Profile required:
- 4 to 6 years' professional experience with consulting experience in operational efficiency, project and change management.
- A degree in project management and organizational optimization, or a similar diploma would be an asset. Lean management/ Lean 6 sigma certification would be a plus.
- An advanced level of written and spoken English. French and Spanish a plus.
Your experience has given you a solid understanding of operations and the ability to analyze existing processes in order to make significant improvements, and to identify and share best practices.
You have excellent cross-functional coordination skills and a strategic vision to support the organization's growth and efficiency.
Your technical skills: Consulting skills, Operations management, Process improvement, Analytics, Project and change management, Workshop facilitation adapted to digital solutions, Design.
Your soft skills : Leadership, Thinking, Cross-functional collaboration, Communication and Influence, Adaptability, Solution orientation
Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract). Learn more about the Reforest Program here
- AXA Partners _is_ _committed_ to _diversity_ and _inclusion_, _on_ _an_ _equal_ basis._
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**About AXA**
AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention.
Our mission: Empower people to live a better life.
Our values: Customer First, Courage, Integrity and One AXA.
**About the Entity**
AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.
AXA Partners’ role is also to implement innovative solutions emerging from the AXA Innovation unit.
Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters.
**What We Offer**
By joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise & diversity. Our focus is on accelerating the development of everyone’s skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth.
Additionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary.