Tod's/hogan-assistant store manager-eci madrid

Pbu Mission /u /b : Assist the store manager in the commercial development of the store, respect for brand image and customer experience within the store. /p pbu Main activities: /u /b /p p Develop the store sales turnover: /pulli Implement TOD#39;S sales policy within the store /lili Setting of sales objectives and periodic analysis of the results achieved /lili Implementation of the selling ceremony in accordance with the Brand guidelines /lili Highlighting of the store#39;s products in accordance with the brand#39;s visual policy and in collaboration with the visual merchandising department /lili Set up CRM actions in order to develop the customer database /lili Coordinate Trade marketing events /lili Analyze sales reports and customer feedback /lili Propose action plans in order to exceed the set objectives and increase sales turnover /lili Check invoicing and compliance with in the collection procedures /lili Ensure good stock management: control of restocking, participation in the organization of inventories and control of discrepancies, sell-through analysis /li /ul p Team management : /pulli Participate in the organization of the activity of the store: planning, determine collective and individual actions /lili Support and organize communication to store staff: lead daily briefings and other meetings, set and monitor individual goals, identify areas for improvement /lili Participate in the integration of new employees: training in processes and procedures, various trainings, etc. /lili Contribute to the motivation of the sales team: evaluate its employees and ensure the follow-up of development actions /li /ul p Ensure brand image: /pulli Ensure that the store is perfectly displayed while respecting the visual identity of the Brand and the company’s commercial policy /lili Ensure compliance with customer service guidelines: post-sales service management, customer requests, etc /lili . Ensure compliance with operating rules and procedures within the store /li /ul pbu Profile : /u /b /p pb Experience /b /pulli3/4 years store experience /lili2 years minimum team management experience /li /ul pb Specific skills /b /pulli Management /lili Luxury sales and hospitality techniques /li /ul pb Aptitudes /b /pulli Result orientation (mastery of different KPIs) /lili Client oriented /lili Organization, responsiveness and adaptability /lili Written and oral communication /lili Knowledge / sensibility of the world of luxury and fashion, and in particular of shoes /lili Fluent Spanish and English /li /ul pem TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. /em /ppem Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation. /em /p