Strategic Research Leader
Dow Jones is a global provider of news and business information, delivering content to consumers and organizations across multiple formats. Our organization has produced high-quality content for over 130 years and today has one of the world's largest news-gathering operations.
Our Design & Research organization brings together world-class designers and researchers with a unified purpose: to connect people to the news and information that matters most. We're the strategic force that transforms deep user understanding into exceptional product experiences across our entire portfolio.
About the Role: We're seeking a Senior Product Researcher to strategically lead and scale our research function across the entire B2B and B2C Dow Jones portfolio. This expert will establish research as a primary strategic partner, directly influencing investment decisions and driving roadmap planning.
Key Responsibilities:
* Drive Strategic Impact: Shape research strategy for entire portfolios, translating insights into clear business outcomes.
* Pioneer Best-in-Class Methods: Serve as a mixed-methods expert, pioneering research methods that become organizational standards.
* Build Institutional Knowledge: Establish a programmatic, systems-based approach to UXR that ensures learning builds cumulatively.
* Lead Operational Excellence: Drive operational excellence that's recognized as best practice, creating innovative efficiencies.
* Align Teams and Vision: Synthesize insights to reshape organizational thinking, creating conceptual frameworks that connect micro-level user behavior to macro-level industry trends.
* Develop Next-Generation Leaders: Develop future research leaders through active mentorship and sponsorship.
Requirements:
* 10+ years of product research experience with significant time setting strategy for complex, multi-product organizations.
* Proven track record of organizational impact including research that influenced portfolio planning, investment decisions, and enterprise strategy.
* Deep technical and methodological expertise spanning qualitative, quantitative including product baselining and benchmarking, and generative/discovery research methods.
* Fluency in UX Metrics and Analytics, with a proven ability to partner with Data Science teams to develop and deploy sound, strategic UX product performance metrics.
* Executive presence and influence with ability to communicate to C-level executives, shape organizational thinking, and stand firm on critical user advocacy.
* Strong talent development experience, including mentoring senior researchers, scaling research organizations, and creating leadership programs.
Benefits:
* Comprehensive Healthcare Plans.
* Paid Time Off.
* Retirement Plans.
* Comprehensive Insurance Plans.
* Lifestyle programs & Wellness Resources.
* Education Benefits.
* Family Care Benefits & Caregiving Support.
* Commuter Transit Program.
* Subscription Discounts.
* Employee Referral Program.