Position Description:
Functional Consultant (Junior) (Level 2 Support)
No specific previous knowledge or experience needed for this position
Location: Malaga
Employment Type: Hybrid
Job Description: We are seeking for a junior consultant (no experienced) to join our support team, providing Level 2 functional expertise.
The ideal candidate will be responsible for data and user management, resolving incidents, analyzing system issues, and supporting enhancements related to supplier master data in SAP.
Key Responsibilities:
* Provide Level 2 support for incidents, service requests and data/user management
* Analyze and troubleshoot system issues, ensuring timely resolution
* Collaborate with business users and technical teams to implement process improvements
* Support configuration changes and testing activities
* Document solutions and maintain knowledge base
* Escalation to level 3 if needed
Requirements:
* (Nice to have) Experience in SAP MM
* (Nice to have) Experience with incident management tools (e.g., ServiceNow, Remedy)
* (Nice to have) Understanding of basic procurement process and supplier master data in SAP
* Experience with incident management tools (e.g., ServiceNow, Remedy)
* Good communication and problem-solving skills
* Ability to work independently and in a team environment
* Languages: (MANDATORY) English mandatory (B2-C1) & very nice to have French B1-B2
#LI-CH3
Skills:
1. English
2. Spanish
3. French