At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. We foster an inclusive culture and are looking for diverse, talented people to join us. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.
As an Account Manager – Surgical Sales, you will support hospitals and oversee overall account management. You will work closely with other Alcon sales roles to maximize penetration in major accounts, including creating equipment leads, managing service contracts & tenders, and ensuring smooth business operations across Madrid. A typical day may include:
* Sales Ownership: Responsible for sales and market share of consumables and Monofocal IOLs in selected accounts.
* Customer Segmentation: Manage cataract-related accounts, covering Partner, Grow & Protect segments for consumables and Monofocal IOLs.
* Account Planning: Develop and execute account plans for cataract-dominant and selected Monofocal IOL accounts.
* Analyze customer environments to generate actionable commercial strategies.
* Customer Support: Provide end-to-end support for cataract customers, coordinating specialist roles.
* Stakeholder Management: Map decision-makers and key stakeholders to drive effective business plans.
* Relationship Building: Build strong relationships with stakeholders to represent Alcon effectively.
* Use a consultative approach to align Alcon's products with customer and patient needs.
* Drive demand through events, competitor conversion, and tailored solutions.
* Handle quotes, contracts, competitor tracking, and engage expert roles for technical/clinical needs.
Location
Madrid, Madrid
What you’ll bring to Alcon:
* Proven sales experience in medical devices and/or pharmaceutical environment within a surgical setting.
* Deep knowledge of cataract procedures, equipment & consumables, and IOL offerings is highly valued.
* Bachelor’s degree.
* Understanding of surgical techniques, anatomy, physiology, pathology, and optics.
* Ability to provide holistic solutions considering customer and stakeholder needs and budgets.
* Experience with budget impact models and demonstrating value concepts.
* Strong collaboration and coordination skills with other reps on quotations, lead generation, and contracts/tenders.
* Excellent communication, presentation, and negotiation skills, both technical and interpersonal.
* Strong problem-solving skills and business acumen, including Value Based Selling.
* Customer-oriented mindset and strong customer relationship management skills.
How you can thrive at Alcon:
* Competitive salary
* Comprehensive benefits package
* Training and continuous development opportunities
* International exposure
* Open, friendly, and collaborative culture
See your impact at alcon.com/career
Attention: Current Alcon Employee/Contingent Worker: If you are currently an active employee or contingent worker at Alcon, please apply via the Internal Career site using the appropriate link.
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