Hays is collaborating with the leading company in the pharmaceutical sector (founded in 1885), TOP 10 pharma with more than 146 affiliates worldwide, and more than 52000 employees globally, of which more than 1,600 are based in Spain. They create innovative medicines for people and animals, adding value through innovation for all three business areas: human pharmaceuticals, animal health, and contract manufacturing of biopharmaceuticals. They are in an expansion phase in the last years, focused on having talented and ambitious people who are passionate about innovation and this industry. Our client is creating a technological hub that will serve the entire group globally. This hub is located in San Cugat del Vallés.
We are looking for a Campaign Manager. The Campaign Manager will use his/her knowledge as a subject matter expert in digital marketing to act as a consultant with our stakeholders and have visibility into market’s plans to make connections.
What would your duties be?
Work hand in hand with market, Platform Management Automation Services and rest of HP Services Delivery Unit to ensure that campaigns are built according to the global standards and executed according to the customer’s plans.
Ensure Delivery Managers (DMs), Service Account Leads (SALs) as other teams are kept up to date with regular status updates and meaningful touchpoints.
Ensure to constantly review campaign dashboards and help generating insights for the internal customer in a standard and intuitive format (i.e.: quarterly reports)
Ensure to understand market needs and possibility to connect or leverage another services.
Ensure a deep understanding of the customer’s campaign strategy across different channels, across all stages, and across functions.
Act as a main contact for customer needs and maintain close relation with internal service providers to maintain high efficiency.
Connecting our internal customers with those people in the teams that can move forward projects and provide consultancy at specific service level.
Maintain a regular communication within Campaign Automation team and collaborate with other relevant teams in order to drive efficient consultancy
Ensure that service processes are adhered to – both by oneself and by stakeholders – and help provide process optimizations and solutions when adherence is not possible or does not fit the situation.
Which are the requirements for this position?
Bachelor’s degree in Business Administration—Digital Marketing or Marketing Technology preferred; or Bachelor’s degree in technical studies with proven business acumen
Experience in project management, client/account management, and/or as a consultant in a digital marketing firm or agency
Experience coordinating multiple projects and stakeholders, and connecting different teams is a must.
Experience blending business/marketing topics and technical topics to interpret requirements, develop solutions, and explain to other audiences.
Client management skills and de-escalating incidents that impact customers
Knowledge of Human Pharma marketing is strongly preferred.
Fluent English.
What we offer?
Participate in international projects.
Young and dynamic environment.
USA Schedule – Monday to Friday from 13hs to 22hs.
1 day month office. - Barcelona. Buffet onsite.
Contract by Hays in a long project (indefinido).
We are looking for profiles like yours, passionate about technology. If you are interested, sign up for the offer so we can tell you more details!