¿Dónde vas a trabajar?Global chemical manufacturing company¿Qué harás en tu nuevo puesto?- Collaboration with cross-functional teams-including cloud engineers, architects, and project managers-to evaluate and fine-tune cloud infrastructures, ensuring alignment between IT strategy and business priorities.- Spearheading cost efficiency and avoidance initiatives from concept through to implementation, operational handover, and closure.- Driving innovation and streamlining global cloud infrastructure and services portfolio to enhance agility and performance.- Collaborating extensively with cloud providers, internal stakeholders, senior executives, and IT professionals to ensure seamless delivery and alignment.- Owning service performance metrics and customer satisfaction, maintaining service excellence across platforms.- Managing and executing core support processes:
incident resolution, change and problem management, service request fulfillment, SLA tracking, and reporting through dashboards and regular status updates.- Delivering transparent and consistent performance reports to leadership, highlighting service outcomes and improvement areas.- Taking charge of high-impact incidents, coordinating resolution efforts, and fostering clear post-incident communication among stakeholders.- Navigating a matrixed organizational structure with resilience, demonstrating strong leadership, strategic communication, and solution-driven thinking.¿A quién buscamos (H/M/D)?- Bachelors' degree or comparable qualification in Information Management, Computer Science, Business Administration, or related fields.- 5-7 years of hands-on experience in cloud cost management, with a focus on identifying optimization opportunities across IT environments.- Proven track record of 3-5 years in IT infrastructure service delivery, managing budgets, vendor contracts, and operational support.- Certified FinOps practitioner with expertise in cloud financial operations and governance.- Holds relevant ITIL certification, demonstrating proficiency in IT service management best practices.- Familiarity with Agile methodologies and tools such as JIRA for task coordination and sprint planning.- Solid working knowledge of cloud technologies and platforms-particularly Amazon Web Services (AWS) and Microsoft Azure.- Skilled at building and maintaining vendor relationships to ensure efficient support delivery and feature development within budget constraints.- Capable of working autonomously as well as collaboratively within team-oriented environments.- Detail-oriented mindset crucial for delivering high-quality, reliable results.¿Cuáles son tus beneficios?- Become part of a innovative Swiss-based company at the forefront of specialty chemicals.- Secure a long-term role with a permanent contract.- Thrive in a positive workspace located in Sant Joan Despí, with a flexible hybrid setup-two days onsite, three days remote.- Join a global network of tech-savvy professionals passionate about innovation.- Be immersed in a collaborative and inclusive work culture that values respect and supports your growth.- Utilize top-tier hardware and cutting-edge technology in your daily work.- Take advantage of a robust budget dedicated to advancing your skills and obtaining certifications.- Enjoy a comprehensive and well-rounded benefits package.- Benefit from clear and transparent policies regarding compensation, incentives, and recognition.