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Presales solutions architect - (servicedesk, fieldservice, end-user-support, managed service). [...]

Santander
Unisys
Publicada el 24 julio
Descripción

What Success Looks Like In This Role

Key Responsibilities

* Provides presales solution architecture services for larger, more complex clients.
* Analyzes detailed client business processes, software, application, IT outsourcing, and infrastructure requirements, assisting with RFP, RFI, and related processes.
* Leads or supports architectural and solution reviews.
* Architects solutions using appropriate portfolio offerings with design elements that allow integration into the client environment, refining and optimizing models as necessary.
* Applies client understanding to propose and sell new products and services.
* Leads client-facing technical interactions, gathering data, feedback, and input on solution requirements, challenges, and opportunities.
* Collaborates with cross-functional teams, including product development and engineering, to address client needs and enhance product features.
* Evaluates proposed solutions and costs to determine the most effective delivery methods and innovative approaches.
* Leads innovation workshops and breakthrough initiatives with key clients.

Key Qualifications

* Bachelor’s degree in business, finance, technology, or equivalent.
* Strong English language skills; knowledge of German is highly beneficial.
* 8 to 10 years’ experience in End User Managed Services/Digital Workplace Services, with pre-sales solution architect experience preferred.
* Good understanding of the competitive landscape, products, and services.
* Excellent communication, analytical, and troubleshooting skills.
* Experience in pre-sales solution design, proposal development, design review, trade-off decisions, and presentation skills.
* Experience in developing cost/benefit analyses and assessing solution risks.

What do we offer?

* Remote working with occasional business travel.
* Permanent contract, with benefits such as free parking, employee assistance programs, and a flexible remuneration plan.
* International environment with global opportunities and a tailored career plan.
* Continuous training and development opportunities.
* Engagement in dynamic projects within the aeronautical sector.
* Home office allowance.
* A great team and learning environment.

Unisys is an equal opportunity employer that considers all qualified applicants without regard to various protected categories.

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