Great opportunity to boost your career!
International Company SSC in Barcelona
* Order Processing : Receiving, reviewing, and entering customer orders into the system accurately and promptly. Check in a daily basis EDI Idocs and Price differences. Comunicate with Sales Team / Customer to release any price difference. Update sales order prices and payment terms based on approved WFS requests; validate approvals are attached and auditable
* Customer Service : Act as the first point of contact for order‑related queries, delivering prompt, professional, and solution‑oriented responses. Keep customers and internal teams informed with clear, proactive updates. Build trust through accuracy, reliability, and a commitment to getting it right the first time
* Backorder management : Monitor and follow up open orders. Check together with sales team / customer if orders are still valid. Check if orders have an internal block (credit block, delivery block, pricing) and contact appropiate department to release blocked orders. Prepare and send pre-checked open order / backorder reports to Key Account Managers and Customer s
* Cross-Functional Collaboration : Liaising with logistics, finance / credit control, Master Data teams to ensure timely delivery and accurate billing.
* Invoice / Credit management : check invoice issues and issuing credits for price differences, stock compensation and other credit cases
* Others : Provide excellent teamwork and ensure all tasks comply with company policies. Provide backup in the team.
* Degree in Administration (FP Grado Superior en Administración)
* Fluent in Italian. Other languages Spanish and B2 level English is plus
* 2+ years experience in Sales Administration position
* Experience of maintaining communication and coordination with sales teams and customers
* Experience in working in international teams and a multicultural environment
* Strong communication skills, particulary in professional email correspondence
* Attention to detail and accuracy
* Strong organizational skills
* Experience with SAP SD as well as MS Office products including Word, Excel, and Outlook
* Expercience with ticketing system
* Experience in a very multinational environment (+40 nationalities in the SSC)
* Competitive compensation and benefits package in Barcelona, various well-being activity options
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