Night Auditor (On Call)
Apply for the Night Auditor (On Call) position at Pyramid Global Hospitality.
Overview
We are seeking a highly motivated individual to join our Front Desk team as a Night Auditor. This role serves during key overnight hours (11 pm to 7 am) and focuses on delivering exceptional service to guests.
Responsibilities
- Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
- Assist guests with inquiries about the hotel, amenities, and local area.
- Resolve guest issues and provide recovery solutions to “WOW” guests when service is not up to standard.
- Promote and sell special hotel programs.
- Interact with hotel/resort staff professionally and assist other departments as needed.
- Be knowledgeable of all emergency procedures and policies.
- Maintain house bank and generate, print, and distribute daily and weekly reports.
- Ensure Night Audit procedures are followed with great attention to detail.
- Communicate all relevant information to the manager on duty, and follow posting, charges, cashing checks, safe deposits, and refunds procedures.
Qualifications
- Ability to work overnight hours, including weekends and holidays.
- High attention to detail.
- High school diploma or equivalent.
- Strong desire to make an impact on people.
- Outgoing and engaging personality.
- Computer skills and ability to work in a fast‑paced setting.
- Excellent verbal and written communication skills.
- Ability to stand for the duration of the shift.
Compensation
$18.50 per hour. Actual compensation may vary based on skill set, experience, and location.
Equal Opportunity Employer
Pyramid Integral Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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