Empresas: Kimpton Vividora Barcelona Whats the job? As the friendly face of our Food & Beverage outlets, youll also be a helpful host, a local expert, and a proud brand ambassador. Youll report to the Food & Beverage Manager. Your day to day Greet and warmly welcome all guests upon arrival, ensuring a positive first impression. Escort guests to their assigned tables and provide clear explanations of service options when needed. Manage reservations and walk ins, coordinating seating arrangements efficiently in both the restaurant and terrace. Maintain a clean and well organized host station, including check folders, reservation lists, tablets, and POS devices. Verify that dining areas are properly set and ready before each service. Proactively check on table setups and customer satisfaction throughout the shift, including during terrace service. Handle phone calls and guest inquiries in a professional and courteous manner. Collaborate closely with the floor team and supervisor to ensure smooth service flow and guest satisfaction. Assist with buffet setup, station organization, and other pre opening tasks as needed. Promptly communicate last call times for breakfast or specific services. Ensure accuracy of guest bills, room charges, and payment closures at the end of each shift. Organize and file signed tickets, credit card receipts, and voids correctly. Encourage guests to leave feedback through platforms like TripAdvisor or The Fork. Monitor table turnover and guest needs, maintaining attention to detail and guest preferences. What we need from you 1+ years experience working with in hotel/restaurant. Must be fluent in local language and English, additional languages will be highly valuable. Outstanding communication skills Excellent organizational and multitasking skills Ability to interact with multiple types of people What to expect from us Discounted international room rates. Room for professional growth in one of the largest hospitality companies. Training programmes and access to IHGs training tool. Uniform and laundry service. Meals whilst on duty. Private health insurance discount. Requisitos :