Join to apply for the Seasonal Sales Lead w/ Keys, UGG role at BoF Careers
2 days ago Be among the first 25 applicants
Join to apply for the Seasonal Sales Lead w/ Keys, UGG role at BoF Careers
About UGG
At UGG, a division of Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission:
to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.
Summary
Our Sales Leads with Keys are critical to the success of our stores. As a Sales Lead with Keys, it’s your job to create the best possible customer experience. You stay current in your knowledge of all products, promotions, and marketing initiatives to engage with our customers and respond to their needs. You also know how to communicate the UGG brand’s sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales Lead with Keys, you operate as part of a dynamic team and cooperate to achieve business goals.
Description
As an UGG Sales Lead with Keys, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance of modeling our Service Training Program and greet customers promptly and courteously as they enter the store. You ensure all customer questions are addressed accurately before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image, including adhering to a dress code. You make yourself personally available to all customers to provide exceptional service both in-store and via phone.
You understand that your role extends beyond the sales floor. You know how to operate the cash register, handle money accurately, check inventory daily, ensure products are stocked and available, and merchandise products according to Visual Merchandising standards. You maintain a clean and organized back-stock and employee break area, including daily cleaning. You practice safety-consciousness and respond to theft according to policies. You promote a positive work environment by recognizing outstanding performance and maintaining respect among team members.
Core Competencies
To succeed as a Sales Lead with Keys, you should be able to:
* Ensure the highest level of customer service as outlined in our Service Training Program
* Share product and brand knowledge with customers
* Communicate effectively with customers, team members, management, and stakeholders
* Empower team members through communication and recognition
* Work as part of a team to achieve goals
* Multi-task in a fast-paced environment
* Stay updated on current trends and styles
* Handle problem situations professionally
* Approach challenges with critical thinking and agility
Key Qualifications
Preferred qualifications include:
* Two (2) years of retail store experience
* High School Diploma
* Excellent verbal and written communication skills
* Motivated team player and self-starter
* Strong team building skills
* Ability to multi-task in a fast-paced environment
Additional Requirements
Additional requirements include:
* Flexible schedule and hours
* Physical ability to stand for extended periods
* Proficiency in Microsoft Office
* Valid driver’s license
We value giving people the freedom to pursue passions, express individuality, and succeed. We offer benefits including competitive pay, discounts, perks, contests, and opportunities for growth.
Equal Employment Opportunity
All qualified applicants will receive consideration without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other factors prohibited by law.
Seniority level
* Entry level
Employment type
* Temporary
Job function
* Sales and Business Development
Industries
* Advertising Services
#J-18808-Ljbffr