Join to apply for the CRM Specialist - Temporary Contract role at The Estée Lauder Companies Inc.
About The Role
The Estee Lauder Companies is the integral leader in prestige beauty. We are the only diversified pure play with a diverse portfolio of 25+ brands prestige and luxury brands sold in approximately 150 countries and territories around the world. Infused throughout our organization is a passion for creativity and imagination — a desire to push the boundaries and invent the unexpected — as we continue the bold work of our founder Estée Lauder.
Dive into the heart of digital customer retention. Develop and fine-tune CRM campaigns that not only keep our audience hooked but also boost our brand's growth and revenue.
What Is About
Campaign Wizardry:
- Craft future CRM plans that sing across all channels
- Analyse last year performances
- Brainstorm with brand.com and showcase CRM best practices
- Suggest multichannel, omnichannel, personalization and segmentation
- Test and enhance new campaign elements, that increase engagement and clicks
- Build email templates hand in hands with creative teams
- Adapt content, language and tone of voice for each market
- Sync with our Web Analyst and CRM gurus to keep our digital strategy sharp and seamless.
Analytical Alchemy
- Dissect engagement metrics as well as revenue per market on a weekly basis to adjust the plan and reach
- Present monthly performances to all team members
- Keep our email reputation strong and spam-free, ensuring every message is a welcome sight.
Stakeholder Management
- Work hand-in-hand with brands and online EMEA teams: B.com, E-activation, E-Merchandising, regional CRM analyst and Business Analysts
- Brief external partners or agency on campaigns, track budget & performance
- Work hand in hand with affiliate on omni plans
Skills That Will Make You Shine
- A guru in email marketing and campaign orchestration.
- A data detective with sharp analytical prowess.
- A wordsmith with a knack for crafting messages that resonate.
- An innovator with a pulse on digital trends and CRM best practices
Why You\'ll Love It Here
You'll be the engine driving our brand's digital presence, mastering the art of customer retention. Stay at the forefront of digital innovation in a role where your work makes a tangible impact. Grow in a culture that values creativity, collaboration, and continuous learning.
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Other
Industries
- Personal Care Product Manufacturing
Location: Madrid, Community of Madrid, Spain
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📌 CRM Specialist - Temporary Contract
🏢 The Estée Lauder Companies
📍 Madrid