Join to apply for the Delivery Manager - Spanish Speaker role at Cytora.
We are a high-growth Series-B InsurTech start-up using data and machine learning to revolutionize the insurance industry. You will be joining a strong and mission-driven team, working to build a customer-facing product that fundamentally changes how insurers evaluate risk, enabling them to transition from manual workflows to digital risk flows.
The Role
As part of the Customer Success Team, reporting to the Head of Delivery, you will leverage your stakeholder management experience to support customer engagement and growth. Your primary focus will be project management, overseeing resources internally and externally to ensure successful initial deployments with proper governance and benefit measures.
If you are passionate about agile delivery and eager for the next phase of our exciting journey, we want to hear from you.
What we are looking for :
* Ensure your team follows our internal delivery best practices.
* Communicate effectively across technical and non-technical boundaries, building trust and authenticity.
* Optimize team flow, address issues, and enhance agile capabilities.
* Lead ongoing planning processes, including post-launch support and benefits realization.
* Identify and resolve issues in team dynamics, provide effective feedback, and align work with the product vision.
* Contribute to different phases of product delivery, working with Customer Success and Product Lead for continuous improvement.
* Manage a business analyst and a Customer Engineer effectively.
* Build strong relationships with internal and external stakeholders, ensuring continuous engagement.
Skills required to be successful :
* Proven experience in Agile project management with successful methodology implementation.
* Experience in underwriting operations or insurance.
* Excellent problem-solving and critical-thinking skills.
* Track record of managing multiple projects with timely delivery.
* Understanding of technology, especially in AI/Data Science products.
* Continuous learning mindset and awareness of industry trends.
* Adaptability to a fast-paced environment.
* Fluency in Spanish and English.
Bonus Points :
* Agile Certifications: CSM, TKP, KMP, or KCP.
* Experience with distributed teams and AI/Data Science products.
* Knowledge of the insurance industry.
* Additional benefits include stock options, enhanced parental leave, private health insurance, flexible working arrangements, a work-from-anywhere budget, and company off-sites.
We are an equal opportunity employer valuing diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing, IT Services and IT Consulting
Referrals can double your chances of interview success at Cytora.
Get notified about new Delivery Manager jobs in Spain.
#J-18808-Ljbffr