We are looking for an operator to join the operations team of the GOVSATCOM Hub system. This system acts as an intermediary between users (public entities) from EU member countries and SATCOM service providers for the provision of satellite communication services. Your responsibilities will include:
1. Executing the necessary operations for receiving service requests from users and consolidating the service with satellite operators.
2. Monitoring the status of communication services, taking actions according to procedures, and contributing to the generation of related reports.
3. Generating operational procedures in coordination with the GOVSATCOM Hub system development team.
4. Providing feedback on issues and improvements to the GOVSATCOM Hub system to enhance operational efficiency.
5. Participating in training sessions as the system evolves.
WHAT DO WE NEED IN OUR TEAM?
For this position, we are looking for telecommunications technicians (Advanced Vocational Training in Telecommunications and Computer Systems or equivalent).
6. Knowledge or experience with satellite communication equipment and related systems.
7. Good level of spoken and written English.
8. Used to work in a procedure-driven environment.
9. Availability to work in shifts: Operations will follow an 8x7 schedule.
Experience with systems with strict security requirements and knowledge of trends and advancements in satellite communication technology will be positively valued
WHAT DO WE OFFER?
Personalized career plan development, training and language learning support.
National and international mobility. Do you come from another country? We can offer you a relocation package.
Competitive compensation with ongoing reviews, flexible compensation and discount on brands.
Wellbeing program: Health, dental and accident insurance; free fruit and coffee, physical, mental and financial health training, and much more!
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