Job Description Summary
The Turbine Doctor is responsible for the overall health of a group of Haliade-X wind turbines. Goal of the role is to bring availability levels of the Haliade-X fleet to the contractually agreed values and to minimize Return to Service time. The turbine doctor makes an overall system level diagnoses of the turbine and develops a clear plan to get each turbine at its health entitlement through implementation of medicine (i.e. retrofits/software improvements). To do so the Turbine Doctor will develop standard work for reviewing amongst others the turbine performance (availability, trip rate, part failures, etc), outstanding work orders, open PLIs, and required retrofits, and then proactively pushes the broader organization to implement the required fixes for the turbine to reach its potential. The role requires general understanding of wind turbine design and operation.
Job Description
Essential Responsibilities:
* Keep the wind farm running at availability levels as sold in the SMA, by providing solutions & support to the field teams to get tripped turbines back in operation on short notice, while ensuring that the turbines are in safe state continuously.
* Continuous execution of wind turbine health checks and identification of required improvements for each turbine to reach its health entitlement. The health checks include amongst others checking for performance (e.g. availability, trip rate, safe state, degraded mode operation, etc), tracking of Break-In-Maintenance and annual maintenance due dates, completion status of performance related retrofits / PLIs / work orders.
* Understand for each turbine in the population when health improvements will be implemented and maintain a tracker with actual and future status. This requires strong interaction with other functions (e.g Sourcing, Project Operations, PLI team, Engineering) to develop such plans, and to create a sense of urgency to get improvements quicker.
* Development of Turbine Doctor standard work and dashboards / tools to efficiently facilitate this.
* Development of AI tools to get a deeper understanding of drivers of unavailability.
* Take ownership of driving outstanding retrofit work to closure and work this jointly with Sourcing, Projects and the PLI team. Maintain a clear tracker with expected material delivery dates and field implementation dates for each retrofit.
* Development of alarm heat maps for each turbine to identify system level issues that could result in future trips of that turbine. Subsequently lead the development of a fix for those issues jointly with the Senior Troubleshooters and Engineering.
* Continuous tracker of the safe state of each turbine. Develop an action plan with ROC and the field team in case of unsafe events or vulnerable turbines.
* Occasionally support the Senior Troubleshooters in case of a surge in down turbines.
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Qualifications/Requirements:
* Certified technician or engineering degree.
* experience in the wind turbine technical support area, in field support or in an engineering domain.
* Deep understanding of wind turbine technology and operation.
* Strong program management and interpersonal skills
* Very strong analytical skills and ability to understand causal factors. This does require a good understanding of system level wind turbine operation and performance.
* Ability to extract and analyze SCADA data and trenders coming from the turbine.
* Proactive mindset and a clear sense of urgency.
* Proven interpersonal skills and ability to explain complex problems to others.
Desired Characteristics
* Willingness to travel to the marshalling harbor when required to support the Projects and Services team in executing the project.
* Certified for accessing wind turbines both onshore and offshore.
Additional Information
Relocation Assistance Provided: No