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Customer programs & product manager (madrid)

Madrid
Abott
Publicada el 7 enero
Descripción

**ABOUT ABBOTT**

Abbott is a integral healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

**WORKING AT ABBOTT**

At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life. You Will Have Access To
- Career development with an international company where you can grow the career you dream of.
- A company named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

POSITION**: Customer Programs & Product Manager.**

**PURPOSE OF THE JOB**
- Development and successful implementation of annual marketing plans
- Design and implement an education plan to fulfill strategic needs (external & internal).
- Support sales force in achieving sales and market share in the county and individually for assigned products and achieve sales targets in the territory for assigned products
- Drive implementation of Commercial Excellence processes related to Product launches and Accounts Tracking
- Be part of the connection with CRM EMEA Marketing and Education Team.

**ROLES & RESPONSIBILITIES**
- Support in the analysis of market situation and competition in the territory for assigned products
- Support in the preparation of action plans and coordinate with management for assigned products
- Prepare and deliver presentations for customers on assigned products
- Prepare and deliver presentations for sales force on products updates, follow up promotion materials
- Implement projects to assigned products
- Ensure compliance with branding strategy
- Identify training changes to meet customer needs.
- Help sales to prepare tender product offering and pricing.
- Implement marketing plan in country
- Compliance with local and corporate policies and procedures
- Close team work with EMEA marketing team
- Participate in congresses, sales and marketing meetings both at international or local level.
- Liaise with other areas of the organization to implement changes.
- Maintain expert knowledge and consults on technical and clinical advancements.
- Participate in congresses, sales and marketing meetings both at international or local level.
- Conducts on-site education and supports establishment and maintenance of customer relations with healthcare professionals and organizations.
- May provide technical expertise and troubleshooting to practitioners during clinical procedures/operations.

**EDUCATION & COMPETENCIES**
- University degree, preferably in engineering/biology/medicine to be able to communicate product information.

Knowledge and skills:

- Medical Device industry experience (preferable sales experience).
- Computer and presentations skills.
- Computer program literacy. Strong in Excel. Experience in Sales Tracking Tools & Softwares.
- Fluent oral and written English language
- Analytical skills.
- Negotiation skills.
- Team player.

Competences:

- Demonstrated abilities in collaborating and working with the medical professionals.

Marketing competencies
- Measures, tracking and budgets
- Develops project budget under supervision of manager
- Strong in developing metrics and tracking tools
- Account targeting and tracking (strong Plan-Do-Review Process)
- Experience in Customer Relationship Management tools is a plus
- Forecasts
- Gathers data for input and analysis and creates reports
- Executes data analysis and creates reports
- Creates basic forecasting models
- Gathers assumptions from sales
- Market Intelligence
- Maintain and improve market tracking tools
- Customer Segmentation
- Commercial Excellence
- Competitive intelligence coordination
- Support to “Clinical Marketing”
- Study results communication and promotion, working closely with Clinical Department
- Plan development
- Supports development of plan
- Gathers information about customer, competitors and channels to use in marketing plans
- Plan execution
- Support executive of marketing initiatives for own product area, including owning a piece of the plan
- Completes specific task to support the execution of the plan
- Support plan execution, including owning a piece of the plan.

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