WHO WE AREKonecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries.Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies.Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.MISSION OF THE ROLEWe are looking for a Junior Compliance Analyst to support and strengthen the company’s global compliance framework.The role will focus on monitoring regulatory requirements, conducting risk-based internal audits, and driving the implementation of compliance initiatives across multiple countries. The successful candidate will work closely with local teams and key stakeholders to promote a strong culture of integrity, ethical behavior, and regulatory compliance throughout the organization.RESPONSIBILITIES- Perform periodic internal audits, with a focus on processes and areas with higher risk exposure, and define, implement, and monitor corrective action plans.- Audit and monitor whistleblowing channel data to ensure proper handling and compliance with internal policies and regulations.- Monitor compliance with applicable legislation by reviewing regulatory requirements, highlighting obligations, and tracking adherence to established deadlines.- Manage and coordinate the compliance network, working closely with country teams to ensure alignment and effectiveness.- Analyze country compliance models to identify best practices and lead their implementation across other countries.- Drive the implementation of initiatives related to the integral compliance program, codes of practice, and applicable local laws and regulations.- Promote a culture of integrity and ethical behavior across the organization, building strong relationships with key business leaders and supporting critical business initiatives.- Monitor the regulatory and compliance environment to assess the potential impact of regulatory changes on compliance programs.- Conduct due diligence activities related to suppliers, clients, employees, and other relevant third parties.- Gather and consolidate risk-related data across multiple business areas and countries- Perform reviews and audits based on risk analysis, particularly in processes or situations with higher regulatory risk.REQUIREMENTS- Bachelor’s degree required; a legal qualification is preferred.- Specialized training is highly valued (e.g. executive Training or a postgraduate/master’s degree in compliance).- Previous experience (3 to 5 years) working in the compliance function, with strong exposure to internal audits.- Demonstrable experience in a similar role within a multinational environment.- Solid knowledge of compliance frameworks and regulatory requirements.- Proactive attitude with the ability to work independently while managing multiple tasks.- Strong analytical skills, with high attention to detail and accuracy.- Problem-solving skills with a solution-oriented mindset.- High standards of integrity and ethical behavior.- Strong communication skills, with the ability to collaborate across different teams and countries.- Willingness to travel as required.- Fluency in English and Spanish is required