As the Destination Manager you'll play a pivotal role in shaping our offerings by contracting land services, including hotels, tourist attractions, guides, coaches, restaurants, and more. This position gives you full ownership of the commercial relationships with our partners, ensuring that Europe Incoming delivers the most competitive and appealing options for our clients. You'll have the opportunity to showcase your expertise and creativity, driving excellence and innovation in our destination services.
Key responsibilities
* Secure exclusive and competitive rates and conditions with service providers through negotiations and management of supplier relations.
* Be the expert in your assigned region, having in-depth knowledge and understanding of your destination
* Ensure efficient and effective communication with sales leaders and management worldwide
* Provide regular feedback and promote any new ideas, opportunities and identify potential issues
* Analyse and evaluate data and provide recommendations to stakeholders based on the market evaluations
* Promote the destination to all stakeholders
* Ensure sales and operational teams are well informed of any events, incidents, which may prevent the smooth running of their tours
* Own the destination products and review the quotes in order to ensure correct and clear itineraries are built. Suggest alternatives whenever necessary
* Master the usage of internal tools: processes and procedures, database, markets requirements
* Ensure contracting deadlines are reached according to business requirements
* Undertake, as requested, other tasks or projects and complete within the given time frame
* Assist other Data teams 'members as and when workload dictates
* Leading training and coaching initiatives as required and supporting with ad-hoc projects
* Represent the company at Trade Shows and other events as required, travel is a must.
Key Stakeholders:
* Services partners: hotels, coach companies, guides, tourist attractions, restaurants, etc
* C-Suite (Board of Directors)
* Internal client: Sales and Operations Team, Finance Team
Key qualifications & traits
* Exceptional negotiation skills with the ability to interact and influence at all levels of an organization including local partners
* Experience/working knowledge of contracting land services in the Travel/Hospitality industry
* Strong commercial skills with a working knowledge of group and FIT handling
* Driven to succeed with a professional 'can do' attitude and work ethic. Able to work to deadlines independently in a fast-paced environment
* Excellent written and verbal communication with robust verbal and written English
* Good Spanish level is a must
* Outstanding oral and written communication skills
* Good Working knowledge of Microsoft Office
* Attention to details
* Ability to work under pressure and meet deadlines
* Problem solving skills.
Why Join Us? At Europe Incoming, we value innovation, collaboration, and a commitment to excellence. You will have the opportunity to make a significant impact on our operations and contribute to our growth and success. We offer a supportive and inclusive work environment, competitive compensation, and opportunities for development. As we also love transparency, this position is not always "9 to 5"; during high season it's sometimes necessary to work longer hours. In return for that we offer:
The Deal
* Competitive salaries which reflect the importance of these roles and your experience. We want you to feel valued, motivated, and empowered to achieve your best.
* Growth & Recognition: We believe in celebrating great work! Your salary will be reviewed every year, and outstanding performance is always recognized and rewarded. Annual discretionary performance bonus
* Learning & Development: We're passionate about your growth! We're currently exploring a paid LinkedIn Learning subscription for all employees, giving you access to over 24,000 courses to boost your skills, both for your role and your personal interests. We're committed to helping you reach your full potential.
* Excellent onboarding: to ensure a smooth start, your onboarding and training will be fully supported by the leadership team online.
* Bright Exchange: Free access to exclusive discounts and perks. Opportunities to travel at discounted prices.
* Brand new IT equipment for homeworking
* Travel allowance for business purposes
Ready to take your career to the next level? Apply now and become a key player in our team!
To apply, please send your resume and cover letter to recruitment@europeincoming.com.
We look forward to hearing from you!