Job Overview
Assistant Outlet Manager – Infinity Pool in the Food & Beverage Department at Jumeirah Mallorca, located on the unspoilt northwest coast of the island.
Responsible for ensuring smooth daily operations, delivering exceptional guest experiences, supervising the team, monitoring performance, coordinating resources, and collaborating with kitchen and F&B; leadership.
Responsibilities
- Ensure smooth daily operations of the Infinity Pool outlet while maintaining Jumeirah service standards.
- Deliver exceptional guest experiences by anticipating needs, handling complaints professionally, and building guest relationships.
- Supervise, support, and guide the team to maintain high service, safety, and operational standards.
- Monitor restaurant performance, service flow, guest satisfaction, and quality of food & beverage presentation.
- Coordinate scheduling, special events, and operational resources while controlling costs, wastage, and budgets.
- Maintain strong collaboration with kitchen and F&B; leadership to ensure efficient and high‑quality operations.
Qualifications
- Minimum 3 years of experience in a similar role in hospitality or luxury F&B; operations.
- Strong leadership and team management skills with a focus on guest satisfaction and service excellence.
- Good operational and financial awareness, including scheduling, cost control, and health & safety compliance.
- Fluent in English.
Benefits
- Join a growing luxury hospitality company with exciting opportunities for training, development, and career advancement.
- Work in a unique environment in the heart of Mallorca, surrounded by beauty, luxury, and a energetic multicultural team.
- Enjoy generous F&B; discounts and reduced hotel rates across our properties worldwide.
- Benefit from complimentary cleaning of employee uniforms and work attire.
Equal Employment Opportunity
Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.
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