Overview
Associate Solution Engineer (Digital) – BMC Helix - Spain (EMEA Market Support) at BMC Software. This early-career role is ideal for recent graduates or individuals with 1–3 years of relevant experience who are excited to work at the intersection of enterprise technology and customer value. The role is split 50% technology (platform knowledge, demos, architecture, differentiators) and 50% business (industry alignment, use cases, problem-solving).
About BMC Helix:
BMC Helix is a leading AI-powered, cloud-native, and on-premise deployable platform for service and operations management. It supports deployment across public cloud, private cloud, hybrid, and on-premise environments, enabling intelligent automation and scale for IT environments with Agentic AI capabilities.
We are committed to an equal-opportunity, diverse, and collaborative workplace that supports balance and growth. We encourage applicants from diverse backgrounds and experiences.
Responsibilities
* Collaborate with Global, Regional, and Digital Solution Engineering teams to support customer engagements through solution design and tailored presentations.
* Participate in customer discovery sessions to understand technical requirements and business goals.
* Deliver value-driven demonstrations showcasing BMC Helix capabilities such as Agentic AI, intelligent automation, and cross-domain service integration.
* Help design and configure proof-of-value.
* Communicate technical concepts—like containerized microservices, multi-cloud/on-prem deployments, and platform integrations—in a clear, business-relevant way.
* Engage with internal product, sales, and strategy teams to align solutions with evolving customer needs.
* Stay current on trends in GenAI, ITSM, ITOM, AIOps and enterprise digital transformation.
Qualifications
* Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
* 0–3 years of experience in a technical, consulting, or customer-facing role.
* Excellent communication and presentation skills, comfortable engaging both technical and non-technical stakeholders.
* Interest or hands-on experience with Generative AI (GenAI) and Large Language Models (LLMs) for use cases such as natural language interfaces, intelligent automation, or conversational support.
* Foundational knowledge of cloud platforms (AWS, Azure, GCP), microservices, and container technologies (Docker, Kubernetes).
* Passion for technology and a strong desire to understand enterprise IT challenges.
* Team-oriented, adaptable, and eager to learn in a fast-paced environment.
* Language requirements:
fluency in English;
additional languages are a plus.
Ideal Qualifications
* Exposure to platforms like BMC Helix, ServiceNow, Jira Service Management, or similar.
* Basic scripting or API knowledge (e.G., Python, JavaScript, REST).
* Familiarity with ITIL, DevOps principles, or service management concepts.
* Multilingual skills are a plus:
fluent in English;
proficiency in additional languages such as Spanish, French, German, Italian, etc., is advantageous.
Compensation and Benefits
The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on factors such as skill sets, experience, training, and other business needs. Other rewards may include a variable plan and country-specific benefits. The current range is approximately €30,000 - €50,000.
Employment Details
* Seniority level:
Not Applicable
* Employment type:
Full-time
* Job function:
Engineering and Information Technology
* Industries:
Computer Hardware Manufacturing, Software Development, IT Services and IT Consulting
We are committed to equal opportunity employment and provide accommodations for applicants with disabilities. If you need a reasonable accommodation, please review the accommodation request page.
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