This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Work Schedule
Standard (Mon-Fri) Environmental Conditions
Office
Job Description
Bids & Tenders Administrator (fix-term)
Location: Spain
How will you make an impact?
As our Sr Customer Service Administrator, you will be at the forefront of delivering outstanding service to our customers. Your role will be crucial in ensuring flawless administrative support and maintaining seamless operations. You will work closely with various teams to successfully implement solutions that improve our customers' experiences.
What you will do:
Establish and maintain excellent relationships with customers, providing quotations and addressing inquiries
Prepare and analyze reports on customer interactions and service metrics
Manage administrative resources and documentation to ensure compliance and efficiency
Coordinate the customer database, ensuring it is up-to-date and accurate
Coordinate with the finance team to request and manage bank guarantees
Ensure all necessary certificates and documents are acquired and maintained strictly according to regulations
Partner with operations and support functions to determine and implement continuous improvement opportunities
How will you get here?
Proven experience in customer service and administrative roles is essential
Strong organizational skills with the ability to manage multiple tasks efficiently
Proficient in English and Spanish, with excellent oral and written communication skills
Proficiency in Microsoft Excel and other relevant software
Ability to work collaboratively in a team-oriented environment
What’s in it for you?
Opportunities for growth and development within a leading global organization
A performance-based reward system that recognizes your contributions
At Thermo Fisher Scientific, we value a diverse group of backgrounds and perspectives. Join us and be part of an ambitious team committed to excellence!