TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service in more than 50 languages for our international partners.
Position: Digital Trust and Safety Analyst
Location: Barcelona, Spain (onsite)
We are seeking a Digital Trust and Safety Analyst to join our team for a machine learning project. Fluency in Hebrew is required.
Responsibilities
1. Back office support
2. Provide online support for specific cases
3. Ensure quality standards are met
Qualifications
1. Fluent in Hebrew and English, both written and spoken
2. Valid work permit for Spain or EU citizenship
3. Interest in back office services
4. Efficiency, accuracy, and empathy
5. Goal-oriented attitude
6. Flexible working hours (24/7 shift system)
Benefits
1. Relocation assistance, including flight, accommodation, and local transport reimbursement
2. Annual salary of €28,000 with fully paid training
3. Bonuses for weekend and night shifts
4. Private health insurance after probation and daily meal allowance from day one
5. Work in a dynamic, multicultural environment with flat hierarchies and a friendly culture
6. Modern office in central Barcelona
7. International environment with recreational facilities like PlayStation and table tennis
8. Leisure areas, yoga, meditation activities
9. Healthy snacks, free drinks, and partnerships with fitness and wellness providers
10. Employee referral bonuses
Contact
If interested, please apply here to join our team.
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