Publicado 31/10/2025
1. Customer Service / Sales Administrator Specialist with fluent French
2. International Company SSC in Barcelona
¿Dónde vas a trabajar?
International Company SSC in Barcelona.
¿Qué harás en tu nuevo puesto?
The Sales Administrator plays a vital role in supporting the sales team and ensuring the efficient operation of the sales department. This position requires a detail-oriented individual who can manage multiple tasks, coordinate with various departments, and maintain excellent communication with customers. The Sales Administrator contributes to achieving sales targets by providing administrative support, processing orders accurately, and facilitating smooth interactions between clients and the sales team. This role often involves working in a fast-paced environment where organizational skills, attention to detail, and customer service orientation are essential to ensure customer satisfaction and operational efficiency.
3. Order Processing: Receiving, reviewing, and entering customer orders into the system accurately and promptly. Comunicate with Sales Team/Customer to release any price difference. Update sales order prices and payment terms based on approved WFS requests; validate approvals are attached and auditable
4. Customer Service: Act as the first point of contact for order‑related queries, delivering prompt, professional, and solution‑oriented responses. Keep customers and internal teams informed with clear, proactive updates. Build trust through accuracy, reliability, and a commitment to getting it right the first time
5. Backorder management: Monitor and follow up open orders. Check together with sales team/customer if orders are still valid. Check if orders have an internal block (credit block, delivery block, pricing) and contact appropiate department to release blocked orders. Prepare and send pre-checked open order/backorder reports to Key Account Managers and Customers
6. Cross-Functional Collaboration: Liaising with logistics, finance/credit control, Master Data teams to ensure timely delivery and accurate billing.
7. Invoice/Credit management: check invoice issues and issuing credits for price differences, stock compensation and other credit cases
¿A quién buscamos (H/M/D)?
8. Degree in Administration (FP Grado Superior en Administración)
9. Fluent in French and Spanish. B2 level English is plus
10. 2+ years experience in Sales Administration position
11. Experience of maintaining communication and coordination with sales teams and customers
12. Experience in working in international teams and a multicultural environment
13. Strong communication skills, particulary in professional email correspondence
14. Attention to detail and accuracy
15. Strong organizational skills
16. Experience with SAP SD as well as MS Office products including Word, Excel, and Outlook
17. Expercience with ticketing system
¿Cuáles son tus beneficios?
18. Experience in a very multinational environment
19. Competitive compensation and benefits package in Barcelona, various well-being activity options