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Client:
BANCO SANTANDER S.A.
Location:
Madrid, Spain
Job Category:
Other
EU work permit required:
Yes
Job Reference:
466122214828985548832460
Job Views:
6
Posted:
31.03.2025
Expiry Date:
15.05.2025
Job Description:
CRM Business Analyst - Commercial & Mkt (Openbank)
Country: Spain
We are the 100% digital bank of the Santander Group, currently undergoing a technological transformation and international expansion. Since our relaunch in 2017, we have expanded into countries including the Netherlands, Germany, Portugal, and Argentina, with more in the pipeline.
Our culture emphasizes social engagement and diversity. We operate in a flexible, start-up environment, primarily remote, utilizing various communication tools.
Mission and responsibilities:
* Manage Customer Campaigns Plan: prioritize audiences, timing, and channels.
* Collaborate with Business, Data Science, Sales, and Marketing teams to define target audiences and monitor results.
* Communicate results using data visualization tools.
* Analyze campaign results and suggest optimizations.
* Translate data into Business KPIs and insights.
* Verify customer-related process implementations with T&O.
* Identify opportunities to improve processes and campaigns.
* Extract knowledge from data in our AWS Data Lake to inform business decisions.
Qualifications:
* Degree in Engineering, Mathematics, Statistics, Business Administration, or similar.
* Over 2 years of experience in Marketing, Business Development, or CRM.
* Knowledge of Amazon AWS, data visualization tools (Quicksight, Tableau), SQL.
* Problem-solving skills using data analysis.
* Experience with Adobe Campaign or similar tools.
* Understanding of basic statistical concepts.
* Experience handling large data sets and automating reports.
* Preferred: knowledge of banking sector or financial products.
* High proficiency in English.
* Results-oriented, team player, effective communicator, well-organized, and challenge-driven.
What we offer:
* Join a dynamic, expanding international company.
* Work in a start-up environment supported by Santander Group.
* Competitive salary and benefits.
* Growth opportunities within the company and Group.
* Participation in international projects.
* Excellent work environment with social activities (currently virtual).
Interested in growing with us? Join our team! Openbank is an equal opportunity employer, valuing experience and skills regardless of gender, ethnicity, or background.
Languages: Spanish
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