**Customer Service/Support**
**Location**
- Málaga, Spain**Language**
- Swedish***
**Description**:
In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Malaga and provides service support and resolution of routine problems regarding client's products and/or services.
Reimagine your career!
Are you looking for a career change with a forward-thinking integral organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers." We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth, and “Best Company Culture,” year after year.
We’re on the lookout for a **Swedish-speaking Customer Representative (On-site)** to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At **Concentrix,** there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What you will do in this role
As a **Customer Representative** on our team, you will:
- Answer questions and help eCommerce customers by phone and chat with relevant actions related to online orders and deliveries
- Handle calls that are not answered by stores and submit customer inquiries via CRM systems
- Work together as a group and achieve set goals
Concentrix is a great match if you:
- Have a proficient or bilingual level of Swedish and advanced level of English
- Are adaptable, customer focused and results orientated
- Can learn tasks and processes
- Desire to work with good customer experiences
- Are energetic with well-developed communication skills
- Have good telephone communication skills, and excellent time management skills
- Have good computer skills, knowledge and experience of Microsoft and Internet.
What’s in it for you
In this role, we offer benefits that help you support your unique lifestyle:
- Part-time 20 hours/week contract: rotative Monday to Friday 09:00 to 13:00
- Salary 8 590 euros gross/year + up to 1 800 euros gross/month in bonus
- Central location in Malaga
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes
Reimagine the best version of you!
Concentrix is an equal opportunity employer
**RRQ24-001456-1-SWEDEN