**Role Description**:
The Project Engineer will be responsible for specific project deployment, installation, configuration, and commissioning tasks. Project Engineer will work closely with Clinisys customers and be involved in LIS GestLab implementations.
**Responsibilities**:
- Design of technical solutions as well as configuration and adaptation of GestLab product to the client's needs.
- Presenting the product and providing training to customers within the scope of the project both on site and remotely.
- Ensuring that the progress of all assigned project tasks is accurate, up-to-date, and that work is recorded correctly and timely in accordance with the company's internal procedure.
- Working closely with Project Manager / Customer Service Manager, offering recommendations and identify technical risks with the Project Manager
- Preparation of project related documentation.
- Take responsibility for all technical aspects of assigned tasks.
- Perform assigned tasks in accordance with project plan, budget, and customer satisfaction.
- Propose product and service improvements to the Project Manager / Customer Service Manager to improve delivery time and quality and
- Escalate potential issues to the Project Manager or Customer Service Manager
- Propose improvements of internal procedures, helping to increase organizational efficiency.
- Feedback to the technical writer to provide and/or improve technical documentation.
- Prepare a service report for each intervention on the client, as well as monitoring client acceptance and sending the corresponding documentation to the administration department.
- Ensure that internal information systems contain the required product license records, as well as provide product licenses to customers.
- Attend internal and client-led project meetings with the Project Manager, as appropriate.
- Build and maintain a good relationship with the client, ensuring an increase in overall customer satisfaction.
- Travel across Spain and internationally when required.
**Knowledge, Skills & Abilities**:
- Relevant University Degree
- Experience in the healthcare industry (Medical Laboratory, Immunology, Clinical Chemistry, Haematology, Pathology)
- Knowledge of databases and SQL
- Experience working with software products
- Fluency in Spanish and good written and spoken English
**Additional “nice to have” skills and experience**:
- Technical knowledge of Windows / TCP / IP / Citrix / Terminal Server / Unix / Virtualization / VMware
- Experience working in the IT/healthcare sector
- Knowledge of specific health communications standards such as HL7, ASTM, IHE
- Experience working with laboratory information systems or those linked to laboratories