Experteer Overview In this role you will support the EU External Fulfilment Control Tower to drive KPI performance and operational excellence across a 40+ 3PL network. You will collaborate with 3PL providers and Amazon teams to resolve daily challenges and implement process improvements. This is a hands-on position at the forefront of EU External Fulfilment’s operational transformation, shaping standardized, frictionless communication and optimized logistics processes. You will work with cross-functional partners to enhance visibility and drive impact in a dynamic, global supply chain environment.Compensaciones / Beneficios
- Provide reactive and proactive support to 3PL providers and Amazon internal teams
- Resolve daily operational challenges in collaboration with 3PL partners and Amazon stakeholders
- Monitor and drive KPI management across the 3PL network
- Facilitate communication between 3PLs, problem solvers, and node managers
- Lead internal projects to enhance and automate Control Tower services
- Develop business intelligence solutions to improve operational visibility
- Identify opportunities for process optimization and standardizationResponsabilidades
- Knowledge of advanced English at CEFR level B2/C1
- Experience in analytical tasks or projects with data
- Experience with MS Office suite (Word, Excel, Outlook)
- Strong analytical skills, attention to detail, and effective communication
- Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python
- Experience in logistics, transportation, supply chain, import/export operations, or data entry/data administrationRequisitos principales
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