Account Director – Spain (Madrid)
We're seeking an Account Director – Spain to own and grow a portfolio of strategic clients, helping them navigate complex commercialization, medical, and digital transformation challenges. You'll serve as a trusted partner for clients, lead cross-functional delivery teams, and drive measurable business growth.
Key Responsibilities
* Manage and grow a portfolio of mid-to-large life sciences clients in Spain, serving as their strategic partner and primary point of contact.
* Develop and execute account growth plans to meet retention and revenue goals.
* Collaborate closely with internal experts in medical, commercial, and digital domains to deliver high-impact client solutions.
* Lead proposals, contract renewals, and negotiations with confidence and commercial insight.
* Oversee project delivery, ensuring timelines, budgets, and client expectations are consistently met.
* Identify new opportunities across existing accounts through cross-selling and solution expansion.
* Provide accurate forecasting, reporting, and pipeline management to senior leadership.
* Stay informed about Spanish and EU life sciences trends, healthcare policy, and client market dynamics.
Qualifications & Experience
* Minimum 5 years' experience in account management, client services, or business development within life sciences, healthcare, consulting, or related sectors.
* Proven ability to manage multiple complex client accounts and deliver commercial results.
* Fluent in Spanish and English (written and spoken).
* Strong relationship-building, communication, and negotiation skills.
* Commercially astute, analytical, and comfortable working in matrix environments.
* Ability to travel within Spain and Europe as required.
* Based in, or willing to relocate to, Madrid (or within reasonable distance).
Preferred Background
* Experience supporting pharmaceutical or biotech clients in commercialization, medical affairs, or digital transformation.
* Knowledge of EU or Spanish healthcare systems, regulatory environment, and market access challenges.
* Understanding of how technology and data analytics enable healthcare engagement.