Principal Accountabilities Assist with supervising daily operations of retail storesSupervise the back office including customer serviceKnowledge & Skill Requirements Associate's degree; Bachelor's degree preferredEquivalent years of experience in a substantially similar industry may be considered in lieu of a degree to be determined by the nature of the specific job and the hiring manager's criteriaMore than five years of experienceStrong organization and communication skillsKnowledge & Application In-depth knowledge within a single work area or developing broad knowledge across a number of policy/technical areasExperienced technician/administrator with a number of years business experienceKnowledge of standardized rules, procedures, and operations within own areaDetermines a course of action based on guidelinesProblem Solving Encounters similar problems which will require some fact finding, clarification, and basic analysisSolutions will typically be found within normal operating processes and policiesSelects the best resolution based on a set of defined procedures or precedenceInteraction Exchanges standard/basic technical or nontechnical information with colleagues and immediate superiors and/or customersThere may be a requirement to interpret or clarify technical information to aid understandingAudience is generally knowledgeable about the subject matterConveys straightforward information to non-divergent audiencesImpact Impact is limited to short-term team performance (less than one year)Supports the achievement of goals through own personal effortResponsible for planning own work, assessing own progress, and adjusting efforts to meet goalsAccountability Accountable for meeting day-to-day team targets which impact the immediate work unitTakes action to monitor costs related to own work and that of the teamProvides input into the performance appraisal processR- #J-18808-Ljbffr