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2 Openings- Alcorcon**Role description**:CyberProof is a cyber security services and platform company whose mission is to help our customers react faster and smarter - and stay ahead of security threats, by creating secure digital ecosystems. CyberProof automates processes to detect and prioritize threats early and respond rapidly and decisively.CyberProof is part of the UST Global family. Some of the world’s largest enterprises trust us to create and maintain secure digital ecosystems using our comprehensive cyber security platform and mitigation services.The responsibilities of this role include monitoring, investigating, and resolving security incidents, violations, and suspicious activities. The SOC group takes innovative approaches and uses the most cutting-edge technologies to carry out their global operations.**Main tasks and accountabilities**:- Resolve, escalate, report, and raise recommendations for resolving and remediating security incidents.- Be an escalation point for investigations of clients and suggest optimization activities to improve their performance.- Proactively monitor and review threats and suspicious events from customers participating in the service.- Handle the advanced monitoring of system logs, SIEM tools, and network traffic for unusual or suspicious activity Set up SIEM solutions and troubleshoot connectivity issues.- Investigate and resolve security violations by providing post-mortem analysis to illuminate issues and possible solutions.- Collate security incident and event data to produce monthly exception and management reports.- Report unresolved network security exposure, misuse of resources, or noncompliance situations using defined escalation processes.- Assist and train team members in the use of security tools, the preparation of security reports, and the resolution of security issues.- Develop and maintain documentation for security systems and procedures.- Maintain excellent customer satisfaction through professional, proactive and personal service.**What do we expect from you?**- University Degree in Cyber Security / Bachelor’s in Science or Engineering with training in cyber security- Fluent in English and Spanish.- Having worked in a SOC before would be an advantage.- Up to date in cyber security s and incidents.- Intermediate understanding of enterprise IT Infrastructure including Networks Firewalls OS Databases Web Applications etc.- Understanding of ISMS principles and guidelines; relevant frameworks (e.g. ISO27001)- Desirable - Training / Certification in Ethical Hacking SIEM Tool etc.**What do we offer?**- 23 days of Annual Leave plus the 24th and 31st of December as discretionary days.- SOC working hours 24/7. Rotating shifts, morning shift (on-site **Barcelona Office**); afternoon and evening shift (remote).- Numerous benefits (Heath Care Plan, teleworking compensation, Life and Accident Insurances).- 'Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Heath Care Plan )- Free access to several training platforms- Professional stability and career plans- Referral program- The option to pick between 12 or 14 payments along the year.- Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime )**Skills**:SOC Monitoring,Communication,Cyber Security**About UST**:UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
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