What’s the job?:
As the friendly face of our Food & Beverage outlets, you’ll also be a helpful host, a local expert, and a proud brand ambassador.
You’ll report to the Food & Beverage Manager.
Your day-to-day:
- Support the Restaurant Manager in any required task.
- Manage reservations control including individual and group requests.
- Be the link between R&B; operations and S&M; team.
- Implement greeting standards throughout R&B; departments.
- Train staff on reservation handling.
- Liaise with Chef to keep all R&B; menus clean and up to date.
- Assist R&B; teams in their specific duties.
- Ensure service and other standards according to SOPs are adhered to.
- Ensure cash handling procedures are followed and all paper stock items are managed.
- Ensure correct closing day procedures are followed.
- Prepare welcome package for all new R&B; team members.
- Keep all training manuals up to date.
What we need from you:
- 1+ years’ experience working with in hotel/restaurant.
- Must be fluent in local language and English, additional languages will be highly valuable.
- Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service.
What to expect from us:
- Discounted international room rates.
- Training programmes and access to IHG’s training tool.
- Meals whilst on duty.
- Private health insurance discount.
- Cool work environment and lots of fun!
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.