Agency:
Havas Media Group Spain
Job Description:
The Business Managing Partner is responsible for leading the relationship with the agency’s clients at local level. S/He is leading excellence in the Mx (Media Experience) services delivery for their client portfolio and is responsible for alignment of client satisfaction KPis across teams, by connecting Business strategy, Media Innovation/Experience and measurable efficiency.
Mission & Responsibilities
Clients:
- Be accountable for client relationships, associated revenues and P&L; management, including digital and data services
- [For global clients] Own the client relationship in conjunction with Global / Regional teams, by ensuring clear communication within the network and by providing appropriate reports
- Be responsible for client satisfaction
- Lead all client actions on strategic accounts by excelling Mx, based on Mx brief with close support of the Strategy team
- Work in close liaise with Local Heads of Intelligence, Mx Development and Mx Measurement to meet client requirements within agency business constraints
- Be responsible for quality, relevance and efficiency of the Media Experience delivered by matrix teams
- Identify and initiate new business opportunities within your client portfolio - provide strong support to the Agency New Business (Global/Local)
- Foster the implementation of Havas Media’s identity-based addressable audience platform to service clients. Enhance its usage within your teams.
- Deliver the strategic recommendations to your client portfolio to meet their objectives and leverage Mx efficiency
- Be responsible for the quality, relevance and efficiency of the Media Experience Mx, delivered by diverse teams to clients
- Be aware of all contracts impacting on client activity, and mitigate conflicts of interests
- Manage any litigation with clients
Performance management:
- Be responsible for the account performance, business growth and P&L;
- Represent and deliver the Agency updates and strategy to shareholders
- Ensure the monthly reporting and P&L; management on Magnitude
- Manage investments at local level and report them at general level
- Be responsible for credit management - invoicing and payment
- Accountable for partnerships targets
Management:
- Lead matrix teams to ensure Mx quality and performance to clients
- Work closely with Mx development, Channel specialists, Intelligence team, Audience architect & Media Creative representative
- Be responsible for the team performance
- Actively contribute to key talent acquisition processes
Previous experience & Industry background
- 15+ years’ experience in client servicing
- Media Industry, Brand, Data Industry, Tech Industry
- Deep understanding of client/sector business eco system [specify Industry]
- Successful experience in fast moving business with good knowledge of the client environment
- Ability to manage and navigate in matrix organization
Qualifications & Languages
- Master’s Degree in Business, Marketing, Advertising
- Languages: English (Advanced)
Soft skills & Competencies
- Focusing on performance
- Building collaborative relationships
- Being flexible, adaptable, authentic & open
- Marketing strategy
- Mx strategy expert
- Data process and management, Analytical
- Tech Savvy
- Programmatic advance
- CDJ, full funnel model
- Data management & business strategy
Technical skills
- Financial reporting software (ex: Magnitude, Talentia, Opera, Viareport)
Contract Type:
Permanent
Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
📌 Business Managing Partner
🏢 Havas Group
📍 Madrid