Join Our Team as a Car Return Agent – Be the Face of Our Return Process!
We are seeking a dedicated Car Return Agent to join our team. In this role, you will help customers complete their rental experience and ensure our fleet remains in excellent condition.
Key Responsibilities:
* Greet and assist customers professionally during vehicle returns.
* Check a high volume of vehicles back into the rental fleet daily.
* Identify and document any new damages for evaluation.
* Assist in maintaining accurate damage records for quality control.
* Provide excellent customer service to ensure a smooth return process.
* Support branch operations to enhance customer experience.
* Perform additional duties as assigned by management.
Qualifications:
* Strong attention to detail in assessing vehicle conditions.
* Excellent communication and customer service skills.
* Ability to work efficiently in a fast-paced environment.
* Team-oriented with a proactive attitude.
Why Join Us?
* Be part of a dynamic, customer-focused team.
* Contribute to maintaining our fleet’s quality and condition.
* Enjoy opportunities for growth and development within the company.
About Europcar Mobility Group
Europcar Mobility Group is a global leader in mobility services with 75 years of experience. Our mission is to "help change the way you move." We offer a wide range of rental options for individuals and businesses, with a fleet of over 250,000 vehicles, including many electric models.
Our brands include Europcar, a premium global leader; Goldcar, known for low-cost rentals in Europe; and Fox-Rent-A-Car, a key player in the US market. With over 8,000 employees across more than 130 countries, customer satisfaction is our top priority.
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