Job Title: Guest/Booking Assistant/Manager
Location: Costa del Sol
Company: Mojo Rentals
Contract Type: Full-time
About Mojo Rentals
Mojo Rentals is a Danish fast-growing company specializing in the management of premium holiday rentals on the Costa del Sol. With over 60 properties under management and a dynamic team, our mission is to offer exceptional experiences for both homeowners and guests.
Job Description
We are looking for a highly organized, proactive, and customer-oriented Booking Manager / Assistant to join our team. This person will play a key role in the daily booking operations, guest communications, and supporting the overall rental experience from inquiry to check-out.
Responsibilities
• Manage daily bookings across various platforms (Airbnb, Booking.com, company website, etc.)
• Communicate with guests before, during, and after their stay
• Coordinate arrivals/departures, housekeeping, and maintenance teams
• Provide administrative support (updating calendars, contracts, databases, basic invoicing)
• Handle guest issues and manage reviews after check-out
• Support the operations team and assist in homeowner relations when needed
Requirements
• Ideally, previous experience in customer service, reservations, or tourism/hospitality (vacation rentals experience is a plus)
• High level of English and Spanish (spoken and written); additional languages are a bonus
• Excellent communication and organizational skills
• Confident using digital tools and property management systems (experience with Avantio, Guesty, or similar is a plus)
• Availability to work on weekends or public holidays when needed and rotative shifts
• Driving license is a must
What We Offer
• A place in a young, dynamic, and growing team
• Ongoing training and opportunities for professional development
• Great team atmosphere and diverse projects
• Private Health Insurance
• Salary according to experience
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