Customer Service Advisor - Danish Speaker (P)
Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where every interaction counts? Were looking for a Customer Service Advisor to join our dynamic team and be the voice of our brand to boutiques and shops across Europe.
What You’ll Do
- Handle incoming calls from boutiques and shops, providing prompt solutions to customer inquiries.
- Log call details in our management systems and ensure responses meet SLA requirements.
- Maintain expert knowledge of our products and applications to provide accurate guidance.
- Ensure all contractual service level agreements are consistently met.
What We’re Looking For
- Is proficient or bilingual in Danish and has an advanced level of English.
- Puts the customer first and has exceptional customer-care skills.
- Can effectively qualify customer needs to provide comprehensive support.
- Has working knowledge of IT platforms, Windows, and MS Office applications.
What’s In It for You
We value our employees and offer benefits to support your lifestyle and growth:
- Full-time 39 hours/week permanent contract with a rotating schedule Monday - Friday: 09:00-18:00 (with 2 Saturdays per month)
- Competitive salary : 18000 - 20000 gross/year + in bonuses.
- Referral program : earn bonuses for bringing talented friends on board.
- Comprehensive training on the company and project you’ll be working on.
- Career development programs and specialized courses to help you grow professionally.
- Ready to make an impact? Join our team and turn every customer interaction into a moment of delight!
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