**Assistant**Hotel Manager (f/m/d)**:
MEININGER Hotel Barcelona Fira Gran Via
- Full-time_
**MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel.**
We run more than 35 hotels in Europe's best cities—and counting!
**YOUR TASKS**
- Motivate the staff, ensure a pleasant and safe work climate and good cooperation within the team and with other colleagues
- To cooperate with the HR department to hire staff, to see the correct on
- and offboarding process
- To take a lead in regular individual and team meetings, subsequently developing skills and knowledge through training and workplace exchanges
- Ensuring all work equipment and information required for providing the guests with the best possible service is available, in good condition continuously optimizes clear workflow and definitions
- You are using available tools to obtain feedback from guests: Analyzing and categorizing the feedback, drives activities, and implementing them in coordination with the Hotel Manager
- Attending the complaints from the guests that could not be solved by the team and ensuring that the guest is satisfied with the offered solution
- You see the optimal room distribution by means of conscientious occupancy optimization, coordinate the optimal allocation of group rooms in coordination with the Groups department
- Performing regular audits aligned with company standards, documenting them, and initiating corrective measures in coordination with the Operations Manager
- You are maintaining an inventory management system, overseeing stock-takes in keeping with the provided guidelines, and supporting the preparation of monthly closings
**YOUR PROFILE**
- You have a minimum of 3 years of relevant experience in leading a front-office team or similar
- You have experience with managing and leading a F&B; team
- You enjoy leading a diverse, motivated team and are an inspiring personality
- You are experienced in working in a fast-paced work environment
- Excellent communication skills in Spanish and English
- You are solution-oriented and convinced with your great commitment and entrepreneurial thinking
- You have leadership skills including: coaching, mentoring, feedback, and training
- You have strong proficiency with Microsoft Office suite and front office systems (e.g. Sihot, Fidelio)
- A desire to travel occasionally
**WHAT MEININGER OFFERS**
- Competitive salary
- 30 vacation days plus an extra day for every year with MEININGER (up to 5 days max.)
- 2 extra paid leave days for you to make this world a better place (Corporate Volunteering & VTO Programs)
- Access to our well-being platform, offering personalized 1:1 sessions with certified psychologists and lifestyle experts in multiple languages for both MEININGER employees and their family members
- Growth and development opportunities as part of an internationally expanding organization
- Individual training & development activities
- Staff nights at all MEININGER hotels and Friends & Family discounts
- Lively, open, and international corporate culture with flat hierarchies
- Regular employee events and team activities: M-Days, Winter and Summer parties, team building event
**APPLICATION**
We are enthusiastic hosts as diverse as our guests. Feels like you?
**STEP IN & EXPLORE our hotels**:**MEININGER Hotels
**Contact**:**Mariluz Alvarez (Hotel Manager)
[EN]
**Remote Type**:
On Site