Global Service Desk Transformation Lead
Join a team that is shaping the future of service management and making a real impact in the industry.
This pivotal role involves leading, standardizing, and professionalizing general service desk operations across multiple regions. Your mission will be to transition from local support models to high-performing global services, ensuring seamless and efficient support for employees. You will serve as a bridge between user needs and technical excellence, managing both internal teams and external providers.
The Role:
- Foster collaboration with cross-functional teams to create an exceptional employee experience through robust incident, request, and problem management capabilities.
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