Come join the true partner of global healthcare companies, Amplity Health. We continually challenge the boundaries of medical and commercial strategies to accelerate the approval and launch of new drugs to improve the lives of patients.
Business Unit : Medical & Remote Engagement, International
Reports to:Senior Project Manager, International
Location: Remote
Individual or People Manager: Individual
We do this through:
1. Commercialization – Amplity Health has the expertise, people, and infrastructure to meet a wide range of commercialization challenges
2. Clinical & Medical Outsourced Solutions – Building end to end external engagement solutions and capabilities across clinical and medical affairs globally
3. Consulting – Building end to end external engagement solutions and capabilities across clinical and medical affairs globally
4. Remote Engagement – Alternative channels across the medical and commercial continuum to engage with HCPs and patients
5. Field Outsourced Solutions – Tailored field team programs to meet a wide range of objectives and client needs
Purpose of Role
As Project Coordinator, International Medical Solutions, you will develop and enhance the collaboration and communication between all internal functions (e.g., Business Development and Contracting & Pricing, Field Management, HR, Finance and Compliance) to support Field Managers in delivering Client program objectives.
You will be responsible for supportingall coordination efforts in relation to Amplity clientfunded medical solutions teams and ensuring project delivery as outlined in respective client SOWs. This includes but is not limited to taking the lead on ensuring all necessary actions, milestones and dependencies are fulfilled in relation to Contracting and Talent Acquisition delivery, you will project manage the implementation of new and existing outsourced Client teams through all stages of the project, while remaining aligned with the strategy, commitments, and goals of the organization.
You will enjoy working within a challenging, fast-paced environment and will adapt your skills at any given moment to ensure excellent and smooth delivery of tasks assigned. You will enjoy producing highly accurate and will be transparent and clear in all your interactions with both internal and external stakeholders.
Main Responsibilities:
6. Monitoring and responding to emails across multiple geographies and time zones
7. Support Implementation and delivery of overall Client strategy working closely with Field Management
8. Support management of program activities
9. Support Field Manager on the execution of key strategic plans in the field
10. Creation of internal and external reports
11. Attend and contribute to internal meetings
12. Insight gathering to demonstrate effectiveness, develop future strategy and create better solutions
13. Support thepastoral care of the field teamthrough administration of internal systems e.g.HR and expenses platforms, and time tracking approvals)
14. Proactively seeking opportunities to streamline processes, improve efficiency, and enhance the overall support to FM, adapting to evolving needs and preferences
Key accountabilities:
People
15. Build rapport and liaise closely with Clients and internal team to ensure project requirements are captured appropriately, are clear and achievable from the outset
16. Maintain frequent and appropriate levels of communication with Field Management throughout the project lifecycle to ensure the project is meeting its deliverables and milestones
17. Support Field Management in onboarding new employees as needed
Processes
18. Support Field Managementto liaise with People Team to raise employment contracts and necessaryonboardingdocumentation
19. Approve absence requests in accordance with companyguidelines
20. Share relevant Amplity Health and Client procedures and processes to ensure team operate within a compliant framework and in accordance with legalrequirements
21. Support Field Management to create and produce timely reports as requiredIdentify opportunities to reduce manual input and create capacity in existing roles to support efficiency and scale
22. Maintain internal systems for effective reporting to Amplity Leadership
23. Support the administration of team CRM system
Financials
24. Ensure self and team operate within any financial budgets allocated
25. Approve all travel and expenses incurred by team in accordance with company policies and within agreed timelines
26. Ensure team has access to and understand how to use financial systems
27. Always operate in a cost-efficient manner
28. Workday expert in all matters relating to Field Operations projects liaising with Technology, Product Owners and Business Process Optimization experts where necessary
29. Work with Technology on necessary internal business intelligence tool developments and reporting requirements
Clients – External/Internal
30. Collaborate with Field Management to ensure Amplity Health is seen as a true partner for Client and can effectively offer solutions to meet Clients strategic goals
31. Ensure that any leads generated by the Talent Acquisition team are immediately passed to the appropriate Account Director and all relevant Client contacts and lead information is shared
32. Ensure colleagues are equipped with appropriate IT software/hardware, understand how to use it and have access to support services e.g.helpdesk
33. Share best practice, lessons learned and feedback to drive improved business performance internally
34. Assist as needed with wider team on ad-hoc duties as required and as appropriate to the role
35. Collaborate and meet regularly with colleagues and Client as appropriate
36. Role model Amplity Health values and represent our brand, demonstrating sound judgment and integrity in all aspects of the role
37. Facilitate induction, onboarding and compliance training for new starters in collaboration with relevant departments, working closely with FM
38. Support FM in extending offers to successful candidates as needed
39. Support FM to coordinate Clients ‘Meet and Greet’ calls or meetings as needed
40. Identify training needs and facilitate interventions utilising Amplity Health’s LMS to meet these needs
41. Conducting introductory calls with candidate’s when required
Essential Skills, Knowledge and Experience
42. Client facing and cross-functional experience
43. Demonstrable Project Management experience and/or qualifications
44. Experience of successfully delivering projects on time within scope and on budget
45. Demonstrated technical aptitude and working proficiency in Microsoft Word, Project Management software, Excel, PowerPoint, and Outlook
46. Ability to prioritize and handle multiple tasks and projects simultaneously with strict deadlines
47. Excellent verbal, written and interpersonal communication skills
48. Demonstrable ability to display high levels of initiative, proactivity and commitment to successfully complete projects and assignments
49. Strong rapport building and active listening skills
50. Strong focus on providing internal and external customers with superior support and service
51. Outstanding organizational and planning skills, strong attention to detail and accuracy
52. Attention to detail
53. Ability to manage complex projects and multiple stakeholders
54. Critical thinker and problem-solving skills
55. Autonomous work attitude with self-motivated personality
56. Willingness and ability to travel globally as and when required
We are an equal opportunities employer:
We encourage and support equal employment opportunities for all applicants and are determined to ensure that no applicant receives less favourable treatment due to their gender, race, ethnicity, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated based on an individual's skills, knowledge, abilities and qualifications.
If you require any reasonable adjustments or have any questions about your application, please contact our recruiter Valeria Tell at valeria.tell@amplity.com
ABOUT US
We have a 40-year track record of delivering solutions for Pharma and Biotech companies large and small.
Our wide-ranging capabilities include clinical and medical outsourced teams; clinical and medical capability development; companion diagnostic and precision medicine solutions; medical communications; expert engagement; remote and field solutions for patients, payers, and physicians; and strategic and access consulting. Therapeutically, we cross many areas but have been a leader in oncology and rare diseases.
Our one-of-a-kind Insights database offers clients a detailed view into patient–provider interactions and provider treatment rationale not found through any other provider.
Every offering, every touchpoint, every solution is designed to ensure our pharmaceutical client’s patients gain access to and benefit from the best medicines for the right reasons.
OUR CULTURE
Our company values align to our partnership vision and define our culture. These EPIIC values are reinforced in our people, our processes, and the solutions we provide for our clients: Excellence, Passion, Innovation, Integrity, and Collaboration.
We believe that delivering on true partnership for our clients begins and ends with our own team, which is why we relentlessly recruit and maintain teams devoted to living our EPIIC values. The result? An inclusive, collaborative, and respectful culture we are proud of. We hold one another accountable to maintaining a safe workspace where we challenge one another to bring our best selves to work each day.
You will never feel unsure about how our EPIIC values look when lived out. We make conscious efforts to model and reward behaviors that remind our colleagues, clients, vendors, and partners what we stand for.
We foster a sense of belonging by ensuring contributions are heard and respected. We want every member of the team to feel like they have a voice and they can use it. Constantly challenged and always supported, each member of our team is empowered to create innovative, meaningful outcomes for our clients.
Opportunities with Amplity offer competitive compensation and dependent on the opportunity could include a comprehensive benefits package and 401K benefits.
To learn more about us, visit our website at amplity.com or our social media pages, linkedin.com/company/amplity-health and twitter.com/amplityhealth.
CELEBRATING DIVERSE PERSPECTIVES
We passionately champion a culture of belonging, with transparent company practices that drive diversity, equity, and inclusion. Our commitment to inclusion is core to who we are. We welcome people with diverse backgrounds and perspective who ignite curiosity and challenge the status quo. As a provider of services across 6 continents, our team is as diverse as the clients we serve and the countries we work in.
We seek to create an inclusive, fair, and respectful environment that celebrates the individual differences and unique perspectives each person brings; where everyone feels a sense of belonging and can be their true, authentic, and best self.
As an equal opportunity employer, we welcome everyone to our team. We promise to maintain a safe working environment where team members can thrive. The IDEA – Amplity’s Inclusion, Diversity, and Equity Alliance – makes sure of it. The IDEA helps our organization embrace diverse business practices, creates a sense of community through colleague resource groups, reminds our leaders to sponsor and embrace diversity, equity, and inclusion, and encourages cultural competence and awareness through company-wide resources for learning.
Our commitment to diversity spans our people, our processes, and our suppliers.
OUR DIVERSITY POLICY
We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.