Job Responsibilities:
Handle the full lifecycle of training activities in Spain Market, including planning, delivering onsite or online training, and following up training.
Proactively building territory plans for assigned territory with input from Management and Sales.
Identifying desired customer learning objectives and outcomes, based on customer/stakeholder needs assessments.
Guiding learners across the lifecycle of their Roborock products, including best practices and product expertise.
Design and deliver live (synchronous), customized onsite or online product training.
Developing and producing quality, branded educational videos and guided learning paths.
Preparing user guides and learning materials.
Maintaining in-depth product knowledge, including the understanding of future enhancements.
Advocating on behalf of customers, providing suggestions and feedback regarding product enhancements and improvements to improve product quality.
Provide leadership to assess training team members' strengths effectively, create an environment of open communication and collaboration, and work towards achieving team goals.
Required qualifications
University Bachelor's degree,
At least 2 years of experience in preparing, training and tracking training content in the field of training,
Experienced in training planning and organization,
Strong written and verbal communication skills,
Good command of MS Office programs,
Able to work in a solution and target oriented manner,
Having a proactive perspective and objective,
Responsible for job follow-up and finalization,
Highly motivated, prone to teamwork,
Able to keep up with the intense work tempo, advanced time management,
Analytical perspective, advanced reporting skills,
Able to use training platforms,
No travel restrictions, have a Class B driver's license